Inside Sales Consultant, Kuala Lumpur Sentral, Malaysia

ROLE: Inside Sales Consultant

Location: Kuala Lumpur Sentral, Malaysia

**Salary**: RM 5000 - RM 5300 + monthly sales incentives

Qualification: Diploma and Above

Language: English (C1) - Local Malaysians

Start date: 1st May 2025.

Work Schedule: Early Morning Shift (Monday - Friday)

*Experience: An Inside sales and Accounting Sales, Sales of Online Accountant packages to accountants in Singapore which will include individual or bundle, B2B sales, Business development, cold calling experience*

*Position Description - Inside Sales Consultant*
- Come join the Rest of World team as an Inside Sales Consultant. Intuit Sales is a multichannel organization focused on delivering growth efficiently. Across all of our channel
- and businesses, Intuit Sales is responsible for acquiring new users and delivering
- increased revenue and contribution growth. Intuit Sales is comprised of SMB Direct
- Sales and Accountant Sales Consultants.
- The SMB Direct Sales Consultant is responsible for selling QuickBooks Online to small
- business customers via telephone or electronic inquiries. Sales primarily made through
- outbound telephone sales activities and will also have responsibility to manage inbound
- call & chat activity. Majority of the lead volume for SMB Direct Sales Consultants will
- come from customers trialing QuickBooks on the web or mobile app.
- The Accountant Sales Consultant is responsible for selling QuickBooks Online
- Accountant packages to accountants in Singapore which will include individual or
- bundle of QuickBooks Online subscriptions. Accountant Sales Consultant will also be
- responsible in managing & nurturing relationships with accountants to drive active use
- and up-sell to more QuickBooks Online subscriptions.
- It is critical that Inside Sales Consultants live the Intuit values and the brand in their
- interactions.
- Ability to discover & understand customer’s financial needs/pain points.
- Add value by providing solutions to meet customer needs.
- Build strong relationships & trust with customers by assisting with on-boarding

and unlocking the full value of QuickBooks.
- Create and follow a structured sales week approach to drive high levels of call

activity and productive conversations with customers.
- Proactively contacts customers to help customers understand the value they will

derive from the solution
- Possesses negotiation skills to profitably direct and manage the customer

relationship.
- In-depth technical knowledge of QuickBooks.
- Ability to work with customers to identify and resolve issues quickly and ensures

organization addresses issues root cause.
- Identifies and considers innovative approaches to situations or problems
- Ability to flex from one priority to another.
- Provides feedback to Intuit on best practices and lessons learned from other

customers, key product/solution pricing, delivery and service issues and

considerations.
- Listens to and provides feedback and uses to enhance own communication

effectiveness
- Being able to articulate important messages & make sure they are clearly

understood
- Demonstrates effective presentation skills
- Actively works at developing proficiency in selling skills and tools
- Anticipates possible objections and proactively prepares responses to counter

them.
- Continues to learn methods for resolving issues and moving forward during any

part of the sales cycle
- Utilizes in-depth knowledge of a variety of sales tools, techniques and

methodologies
- Proficient in all aspects of sales cycle, from prospecting to closing
- Identifies relevant sales plans and territory assignments
- Consistently viewed as a positive role model in driving the sales process to

consistently exceed expectations
- Ability to predict probability of a sale at each and all phases of the sales cycle

with high degree of accuracy
- Anticipates possible objections and proactively prepares effective responses to

counter
- Inspired to deliver best they can be results through adverse situations
- Demonstrate a track record of forecasting accuracy and teaches other.
- Experience meeting or exceeding phone sales targets - ideally in a tech, media,

software or financial services industries. We’d also love to hear from accountants

or those who have studied accountancy with a passion for sales
- Phenomenal interpersonal skills, plus self-motivation, tenacity and a ‘can do’

attitude
- Experience handling a high-volume workload
- Proficiency in multiple asian languages will be preferable.

Pay: RM5,000.00 - RM5,300.00 per month