Assistant, Finance

1 week ago

Puchong, Malaysia REDONE NETWORK SDN BHD Full time

**Role Overview**
- The Assistant, Financeplays a key role in managing postpaid customer support, E-wallet operations, and partner account management.
- Responsible for handling incoming service requests, processing billing, and refund activities, maintaining accurate partner and customer records, and supporting financial and audit-related reporting.
- Must be detail-oriented, responsive, and comfortable handling both routine tasks and ad-hoc responsibilities in a fast-paced environment.

**Responsibilities**:

- Customer & Service Request Management**
- Handle and respond to all E-wallet-related service requests.
- Handle and respond to inquiries and requests from postpaid customers.
- Manage and resolve RSS tickets in a timely manner.
**- Billing & Payment Processing**
- Process and updates daily bank in payment.
- Generate and issue monthly postpaid billing.
- Process termination refund requests.
- Process approved waiver requests.
**- Commission & E-Wallet Partner Management**
- Upload commission/incentive payout records.
- Create new E-wallet partner profiles upon request.
- Update existing partner details as required.
**- Reporting & Documentation**
- Prepare and maintain accurate daily and monthly reports.
- Prepare undelivered billing statement reports on a monthly basis.
- Prepare and maintain accurate payment channel reconciliation.
**- Procurement**
- Create New Vendor Code.
- Daily purchase request, including review PR, issuing and following up for PO.
- Prepare and maintain accurate monthly reports.
**- General & Ad-hoc Support**
- Handle ad-hoc tasks and administrative duties as assigned by the supervisor or manager.

**Qualifications**
- Min. Diploma in Finance, Accounting, Business Administration, Office Management, or any related field.
- 1-3 years of working experience in finance or accounting roles.
- Proficient in Excel and Word, including the ability to operate computerized accounting and spreadsheet programs.
- Knowledge of general bookkeeping procedures, general accounting principles, regulatory standards, and compliance requirements.
- Good communication and interpersonal skills.
- Strong organizational skills with the ability to multitask and meet deadlines.
- High attention to detail and able to handle confidential information with integrity.
- Ability to work collaboratively with state-level teams and various departments.
- Ability to manage multiple tasks and prioritize work efficiently, including preparing regular updates and reports.
- Ability to work collaboratively with state-level teams and various departments.
- Willingness to adapt to changing requirements and work in a dynamic environment.
- Possesses a friendly and personable demeanor.
- **Fresh graduates** are encouraged to apply.

**Job Types**: Full-time, Permanent

Pay: RM1,800.00 - RM2,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Application Question(s):

- What is your expected salary range?
- Why are you looking for a new job?
- Our office is based in Puchong. Would commuting to this location be convenient for you?

**Experience**:

- working: 3 years (preferred)
- Accounts receivable: 1 year (preferred)

Expected Start Date: 07/07/2025

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