R- Dormitory

**Duties**:

- Oversee overall management and operations of the Company’s dormitory, ensuring a safe, clean, and compliant living environment for foreign workers.
- Attend to workers’ welfare by fostering positive engagement, conducting regular communication sessions, and promoting high motivation and a sense of belonging.
- Handle administrative tasks including maintaining accurate and up-to-date records of dormitory occupants, incident logs, facility usage, and housekeeping schedules.
- Ensure strict compliance with Act 446 (Requirements for Workers’ Accommodation) by liaising with relevant authorities and preparing necessary documentation.
- Prepare and submit reports on dormitory-related matters including:

- Inspection findings and follow-up actions
- Disciplinary cases and resolutions
- Facility maintenance and repair status
- Workers’ feedback and complaints
- General safety, cleanliness, and compliance updates
- Conduct regular spot-checks using Dormitory Inspection Checklists and monitor cleanliness, kitchen hygiene, and facility conditions; escalate issues to the relevant departments.
- Investigate disciplinary issues involving dormitory residents; perform counselling and take appropriate enforcement action in accordance with company policies and penalty guidelines.
- Coordinate responses to resident issues such as medical needs, transport arrangements, safety concerns, and emergencies in collaboration with HR and Safety personnel.
- Plan and organize residential community-building activities (e.g., sports events, recreational trips, gotong-royong) to foster unity and good social behavior.
- Enforce dormitory rules and regulations consistently and report any violations or misconduct.
- Liaise with Maintenance Department for timely rectification of dormitory facility issues.
- Carry out any additional tasks and responsibilities as assigned from time to time.

**Requirement**:

- **Minimum Education**: SPM or Diploma in any relevant field (e.g., Human Resources, Administration, Security Management).
- **Experience**: Minimum 2 years working experience in dormitory management, security operations, or employee welfare roles.
- **Language Proficiency**: Able to communicate effectively in Bahasa Melayu and English. Ability to speak a third language (e.g., Tamil, Nepali, or Bengali) is an added advantage.
- **Skills & Knowledge**:

- Strong interpersonal and communication skills
- Basic understanding of Malaysian labour laws, especially Act 446
- Report writing and documentation
- Conflict resolution and counselling skills
- Able to use basic MS Office (Word, Excel)
- **Personality**:

- Responsible, firm, and disciplined
- Approachable with high level of empathy and cultural sensitivity
- Able to work independently and handle emergency situations
- **Others**:

- Willing to work beyond office hours, during weekends or public holidays if needed
- Must be mobile (within factory and dormitory areas)

If you are interested to apply, kindly submit your updated resume in DOC/PDF format and allow our Consultant to match you with our Clients.

To facilitate the process, please ensure the following details are included in your resume:
Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

Agensi Pekerjaan The Supreme HR Advisory Sdn Bhd

JTK Number: JTKSM 1252

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Application Question(s):

- current location, current salary, reason of leaving, expected salary, notice period, possess own vehicle (Y/N)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- dormitory officer: 2 years (preferred)

Work Location: In person