Network Technical Support

7 hours ago

Johor Bahru, Johor, Malaysia FYA Network Telecommunication Full time 30,000 - 60,000 per year

1. Installation of Broadband Services:

  • Install and configure broadband equipment such as modems, routers, and fiber-optic connections.

  • Set up and test broadband connections for homes, offices, or businesses.

  • Ensure customers are able to access their internet service after installation.

2. Troubleshooting and Repairs:

  • Diagnose internet connectivity issues, including wiring faults, interference, or device issues.

  • Provide on-site troubleshooting support to customers.

  • Perform tests and repairs to resolve problems quickly.

3. Technical Support:

  • Provide customer support by explaining how to use broadband equipment and services.

  • Guide customers through basic troubleshooting steps over the phone or on-site.

  • Assist with software or firmware updates for customer devices.

4. Documentation and Reporting:

  • Keep detailed records of installations, maintenance work, and customer feedback.

  • Provide accurate reports on service issues and installation tasks.

5. Inventory Management:

  • Receive and inspect goods delivered to the warehouse.

  • Ensure that all items are properly stored in designated areas to avoid damage or loss.

  • Maintain accurate records of stock levels, including incoming and outgoing items.

  • Perform regular stock checks (e.g., cycle counts or full inventory audits) to maintain inventory accuracy.

  • Use inventory management software or manual logs to track stock movements.

  • Unload deliveries and verify that the quantities and specifications of goods match the purchase orders or delivery notes.

  • Keep the storage area organized and clean to ensure efficient movement and access to goods.

Working days : 5 days / week

Working hours : 9 am - 6 pm

Location : JB Town

Salary : Negotiate

Tools : Will be provided

Requirements

  • Male

  • Valid driving license B2 or D

  • Posses own transport, willing to travel

  • Minimum SPM graduate

  • Able to communicate in English & Bahasa

  • Basic IT Knowledge

  • No experience needed but willing to learn

  • Able to manage time and punctuality on assigned task.

Job Type: Full-time

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Professional development

Work Location: In person

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