Personal Banker

14 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time 40,000 - 60,000 per year

Primary Objective

  • To promote various type of life-insurance products by Tokio Marine Life Insurance Malaysia Bhd under the exclusive Bancassurance Partnership between RHB Bank and Tokio Marine
  • To professionally sell a wide range of banca products to existing and prospective customers
  • To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targets
  • To maintain regular contacts with customers to develop relationship for higher share of customers' wallet
  • Participate in branch/region/Bank sales activities and campaigns to achieve deliverables
  • Prepare and pro-actively execute sales

KEY RESPONSIBILITY
Sales Planning & Activities

  • Promote, introduce and market a range of Tokio Marine's life-insurance products to Bank's customer (including Whole Life Plan, Endowment Plan, Medical Plan and Investment Linked Plan)
  • To perform needs based selling by understanding customer's financial goal, protection need, saving, education, medical and retirement saving
  • Brief and ensure customers understand the insurance plan features, charges and prepare quotations and explanation of product disclosure
  • Assist customers in handling premium payment, policy enquiry, policy servicing and claims related matters
  • Prepare and pro-actively execute sales plans for prospective customers from Bank's leads (LMS) and self-generated leads
  • Actively participate and collaborate with other sales personnel at branch/region on sales activities/campaigns for customer acquisition and retention
  • Plan and identify cross selling/up selling to increase customers' PHR and revenue
  • Set appointments, sales visitations, prospecting and engagement with customers

Sales Management

  • Maintain regular contact with existing customers to foster closer relationship and for referrals
  • Work closely with Branch Manager and Regional Sales Heads on sales activities, promotion and campaigns
  • Comply with CPD hours and to ensure completion rate of CFF forms
  • Compliance to Bank's policy, procedures and observe sales code of ethics

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