Product Manager

21 hours ago


Bangsar South Kuala Lumpur, Malaysia Tranglo Sdn Bhd Full time

Role and Responsibilities

  • Own product roadmap, prioritization, and backlog; define propositions, UX frameworks, and product requirements aligned with market trends and user needs to deliver customer-centric solutions.
  • Collaborate with cross functional teams to gather feedback and ensure cohesive product messaging and delivery.
  • Define priority features based on customer impact, effort, and business alignment.
  • Act as the primary liaison between the organization and key customers to enhance collaboration, improve service-level agreements (SLAs), and resolve critical issues.
  • Drive product enhancements and innovation by identifying emerging trends, customer needs, and competitive market dynamics.
  • Analyze market trends and user data to identify areas for improvement and innovation opportunities.
  • Manage end-to-end product lifecycle from planning to launch.
  • Demonstrate strong troubleshooting skills and a deep understanding of remittance
  • transactions.
  • Ability to conduct and deliver product training and documentation for internal stakeholders.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, Data Science, Data Analytics, or a related field.
  • Proven experience (1–3 years) as a product management role or similar role in the digital, tech or fintech industry.
  • Possess excellent research and analytical skills, with a proven ability to gather, analyze, and interpret market insights and customer needs to inform strategic decision-making.
  • Experience in Agile / Scrum methodologies with ability to translate business requirements into detailed product specifications and user stories that drive successful product development.
  • Strong knowledge of front-end technologies, user interface design, and user experience principles.
  • Self-motivated and capable of working effectively within a team and across the organization with minimal supervision, independently driving results toward agreed goals.
  • Strong communication abilities, effectively translating complex concepts into clear, actionable insights for both technical and non-technical stakeholders.
  • Experience in Financial Services (Remittance) is a plus.
  • Familiarity with APIs, SQL, Jira, system integrations, and transaction workflows is a plus.

Our perks & benefits:

  • Hybrid work arrangement.
  • Unlimited office pantry fruits, snacks, and drinks.
  • Exciting sports and engagement activities to strengthen employee bonding.
  • Transportation allowance.
  • Standard allowance for dental, optical, hospitalization, and insurance packages.

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