Solution Manager

2 days ago

Shah Alam, Selangor, Malaysia TIME dotCom Berhad Full time 90,000 - 120,000 per year

This position reports to :
Lead, Solutions

Job Overview:

Part of the Wholesale Team – a critical business function – and provides technical consultation for company products. Working closely with the sales team on proposals and pitches for business teams to ensure that the products being offered can be tailored to meet the customer requirements

Your Work Life

1.Solution Design & Proposal Development

  • Understand customer requirements and pain points.
  • Collaborate with sales, technical, and product teams to design tailored solutions.
  • Prepare and present high-quality proposals, RFP/RFI responses, and presentations.
  • Demonstrate how the product/service meets the client's business needs.

2.Technical Consultation & Requirement Analysis

  • Act as a consultant providing expert guidance.
  • Analyze and document customer requirements, ensuring alignment with the solution.
  • Work with engineering/development teams to validate feasibility.

3.Sales Support & Deal Acceleration

  • Assist the sales team in technical discussions and negotiations.
  • Help in pricing strategies, ROI analysis, and business case development.
  • Work toward shortening the sales cycle by addressing technical hurdles.

4.Customer Relationship & Feedback Loop

  • Gather customer feedback and relay it to product/engineering teams.
  • Ensure smooth handover from presales to post-sales/implementation teams.

All You Need

  • Candidate with a Bachelor in Engineering/Telco/IT
  • At least 3-5 years experienced in Telco/IT
  • Proven ability in technical sales management
  • High level of self-discipline, self-motivator, and interpersonal skill
  • Excellent negotiation, presentations skills

*Only shortlisted candidates will be notified

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