Service Area Engineer
8 hours ago
Job Description:
Manage all service activities in the assigned area
Manage and monitor the technicians in the designated group to ensure efficiency and effectiveness
Oversee maintenance of job site survey and ensure defect rectification completion on every 14th schedule survey and annual inspection within stipulated time frame
Assist in planning servicing schedule and repair works
Control and monitor night standby to ensure all breakdown calls are duly attended
Setting objectives and KPls for downline
Resolve customers complains
To monitor and ensure reduction of 2/7,3/30 units to meet target assigned by the company
To ensure comply the quality and safety management system requirement
Assist service sales personnel in the preparation of quotation by providing engineering data, cost of material and labour planning
To perform any other function and ad-hoc tasks which may be assigned from time to time
Job Requirement:
Diploma or Bach degree in any other equivalent
Min. 4 years of experience in service industry
Experience in lift/elevator industry is preferred
Proactive, leadership skill, and problem solving skill
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