Service Advisor

7 hours ago


Kampung Baharu Nilai, Negeri Sembilan, Malaysia LHM ONE STOP CAR SERVICE CENTRE (M) SDN. BHD ( PROTON E-MAS) Full time

Responsibilities:

  • Schedules service appointments.
  • Greeting customers and working with customers to determine their vehicle issues and problems, provide technical explanation and proceed with service work.
  • Issuing Repair Order and recommend appropriate solutions.
  • Prepare estimation cost of repair works and explain to customers regarding the work done and cost of repair.
  • Provides a complete and accurate written cost estimate for labour and parts, provided by the technicians. To prepare quotation to customers.
  • To liaise with part controller.
  • Organizing and maintaining files and records.

Working Day: Monday - Saturday (8.30am - 5pm)

Requirement:

  • A strong understanding of automotive technology and the automotive industry.
  • Excellent customer service, interpersonal, communication skills and able to interact with customers, mechanics and all levels in the organization.
  • Self initiative at work, attention to detail, responsible, hardworking and responsive.
  • Eager to delve into the intricacies of automotive systems and technologies.

Job Type: Full-time

Pay: RM2, RM2,300.00 per month

Benefits:

  • Professional development

Work Location: In person



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