Country Manager
3 days ago
Key Responsibilities:
Operational Management
- Oversee daily tug operations, service delivery to clients, fleet management, crew scheduling, eye on maintenance and overall performance of the company
- Ensure compliance with safety, environmental, and maritime regulations
- Implement operational KPIs and continuous improvement initiatives
- Execution on the ground, monitoring, and reporting on KPI and initiatives' success
Financial Oversight
- Manage country-level Profit and Loss, budgeting, and cost control
- With support of the financial team, ensure country financial targets are met and reported accurately
- Optimize resource allocation, optimize expenses to meet company targets
Team Leadership
- Build and lead a high-performing local team across operations and support functions
- Foster a culture of safety, accountability, and performance
- Drive talent retention, development and manpower planning
Commercial & Client Relations
- Maintain strong relationships with clients, port authorities, vendors and logistics partners
- Monitor market trends and competitor activities to inform pricing and service strategies
- Lead business development efforts with HQ, including contract negotiations and client onboarding
Strategic Leadership
- Develop and execute country-level business strategies aligned with regional and global objectives
- Identify growth opportunities in Malaysian ports and maritime sectors
- Represent the company in industry forums, government engagements, and strategic partnerships
Qualifications & Experience:
- Will be based in Johor Bahru, Malaysia
- Extremely sound knowledge of port and maritime business, backed by experience of minimum 10 years in maritime, port operations, or logistics, with at least 5 years in a leadership role
- Strong understanding of tug operations and port regulations in Malaysia
- Proven track record in business development and operational management
- Excellent communication, negotiation, and stakeholder management skills
- Bachelor's degree in Maritime Studies, Business Administration, Engineering, or related field
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