Audit Administrative Cooridinator

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Integrated Assessment Service Pte Ltd Full time 24,000 - 48,000 per year

Job Description:

We are seeking a motivated and detail-oriented Audit Administrative Coordinator to join our team. The ideal candidate will manage post-sales follow-ups, assist the technical team with audit scheduling, and engage in both inbound and outbound client communications to ensure smooth operations and client satisfaction.

Requirements:

  • Minimum 2 years of experience in a relevant field.
  • Strong communication skills (verbal and written).
  • Proficiency in Microsoft Word, Excel, and Internet applications.
  • Professional phone etiquette and a strong customer service orientation.
  • Fluency in English, Bahasa Indonesia, and Melayu.

Responsibilities:

  • Conduct post-sales follow-up calls to collect payments and required documents from clients after audits. Update the CRM system with status information.
  • Handle inbound and outbound calls professionally to address client inquiries and resolve issues.
  • Prepare daily and monthly activity reports.
  • Assist the Technical Team in assigning audit dates, times, and managing documentation processes.
  • Coordinate with the Technical Team to support daily planning.
  • Demonstrate excellent communication skills to build rapport and convey information effectively.
  • Follow up on potential incoming leads and engage in tele-calling or direct customer interaction.
  • Close sales efficiently and achieve assigned targets.
  • Maintain customer relationships and ensure high levels of customer satisfaction.
  • Proactively identify sales opportunities and improve conversion rates.

Benefits:

  • Competitive salary (as per industry norms) plus attractive incentives.
  • Friendly and collaborative work environment.
  • Access to training and development programs to enhance professional growth.

Job Types: Full-time, Contract

Contract length: 24 months

Pay: From RM2,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

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