Patient Care Assistant

9 hours ago

Johor Bahru, Johor, Malaysia Pulai Springs Resort Berhad Full time

Job description

We are looking for a friendly and dedicated Patient Care Assistant to join our team at a reputable healthcare centre. The ideal candidate will be the first point of contact for patients and visitors, providing excellent service and support while ensuring smooth front-desk operations.

Key Responsibilities:

  • Greet patients and visitors in a professional, courteous, and caring manner.
  • Register patients, update personal details, and assist with appointment scheduling.
  • Handle incoming calls, WhatsApp, and email inquiries efficiently and professionally.
  • Provide accurate information regarding services, treatment procedures, and billing.
  • Coordinate with doctors, nurses, and other departments to ensure seamless patient experience.
  • Manage daily front desk duties, including patient check-ins/check-outs and queue management.
  • Handle feedback, concerns, or complaints with empathy and escalate issues when necessary.
  • Maintain cleanliness and order at the reception and waiting area.
  • Ensure patient confidentiality and compliance with healthcare regulations at all times.

Requirements:

  • SPM / Diploma in Business Administration, Healthcare, or a related field.
  • Minimum 1–2 years of experience in a customer service or front desk role (preferably in healthcare).
  • Good communication skills in English and Bahasa Malaysia (Mandarin/Tamil is a plus).
  • Friendly, patient, and empathetic personality.
  • Able to multitask, work under pressure, and handle sensitive situations calmly.
  • Proficient in basic computer skills

Preferred Skills:

  • Experience with clinic/hospital management systems.
  • Basic knowledge of medical terms or healthcare procedures.
  • First aid or CPR certification is an added advantage.

Job Type: Full-time

Pay: From RM2,000.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Meal provided
  • Opportunities for promotion

Work Location: In person

  • Dental Assistant

    2 days ago

    Johor Bahru, Johor, Malaysia MM CARE GROUP SDN. BHD. Full time 12,000 - 24,000 per year

    Job Title: Dental AssistantHiring Location: Taman Nusa Bestari & MasaiSalary Range: RM RM 1, Based on experience)Job Description:We are looking for a reliable and enthusiastic Dental Assistant to join our dental care team. The ideal candidate will assist the dentist during clinical procedures, maintain a clean and organized work environment, and ensure a...

  • Radiographer cum Clinic Assistant

    2 days ago

    Johor Bahru, Johor, Malaysia MM CARE GROUP SDN. BHD. Full time 3,000 - 6,000 per year

    Job title : Radiographer cum Clinic AssistantWorking Location : Skudai & Taman Pelangi IndahJob Description:We are seeking a dedicated and dynamic Radiographer cum Clinic Assistant to join our healthcare team. The ideal candidate will be responsible for performing diagnostic imaging procedures and assisting in the daily operations of the clinic, ensuring the...

  • Customer Care Specialist

    2 days ago

    Johor Bahru, Johor, Malaysia LINEA DENTAL LABORATORY SDN. BHD. Full time 30,000 - 60,000 per year

    Linea is an Australian founded and owned premium orthodontics & oral cosmetics company that isrevolutionising the oral health care industry in Australia. Linea is focused on providing bespoke clear aligner(teeth straightening) & veneer treatments. Utilizing a unique partnership model with dental clinics acrossAustralia, Linea is making professional...

  • medical assistant

    2 weeks ago

    Johor Bahru, Johor, Malaysia MEDICASA CARE SDN BHD Full time 20,400 per year

    · Prepare consultation and treatment rooms before each session.· Welcome and prepare patients for examination.· Record patient's vital signs (blood pressure, temperature, pulse, weight, height, etc.).· Assist the doctor during medical examinations and minor procedures.· Administer injections, dress wounds, and dispense medication as directed by the...

  • pharmacist assistant

    2 weeks ago

    Johor Bahru, Johor, Malaysia MEDICASA CARE SDN BHD Full time 20,400 - 40,800 per year

    · Prepare, label, and dispense prescribed medications under supervision of doctor.· Check prescription accuracy (drug name, dosage, and quantity) before dispensing.· Provide patients with basic medication instructions and usage advice (as guided by doctor).· Assist in maintaining stock of medicines, consumables, and medical supplies.· Monitor stock...

  • dental surgery assistant

    2 days ago

    Johor Bahru, Johor, Malaysia Klinik Pergigian Happy Dental Full time 12,000 - 30,000 per year

    Job description:Dental assistant play a crucial role in supporting dentists and ensuring the smooth operation of dental practices. Their responsibilities typically encompass a wide range of clinical, administrative, and patient care duties. Here are the key responsibilities associated with the role of a dental nurse:Clinical Responsibilities:Chairside...

  • Customer Care Assistant

    10 hours ago

    Johor Bahru, Johor, Malaysia MB World Group Berhad Full time

    About the role Become a Customer Care Assistant at MB World Group in Johor Bahru, Johor.In this full-time role, you will be the face of the company, providing exceptional customer service and support to our valued clients.What you'll be doingTo assist handover key to house buyer.To monitor defect progress and follow-up actions.Handle incoming customer...

  • dental surgery assistant

    2 days ago

    Johor Bahru, Johor, Malaysia E&E DENTAL CLINIC Full time 30,000 - 60,000 per year

    About the role Join the dynamic team at E&E DENTAL CLINIC' as a Dental Surgery Assistant. In this full-time role, you will be an integral part of our dental practice, providing essential support to our experienced dentists and ensuring the efficient operation of our clinic in Johor Bahru, Johor.What you'll be doingAssisting dentists during dental procedures...

  • Healthcare Assistant

    2 weeks ago

    Johor Bahru, Johor, Malaysia Kempas Medical Centre Full time 20,100 - 25,200 per year

    Observing, monitoring and recording patients' conditions by taking temperatures, pulse, respiration and weight. Communication with patients, relatives and carers. Assisting with clinical duties. Personal care includes infection prevention and control, food, personal hygiene and overall reassurance, comfort and safety. To assist nurses with any task...

  • Dental Surgeon Assistant cum Marketing

    2 days ago

    Johor Bahru, Johor, Malaysia Neolux Dental Sdn Bhd Full time 18,000 - 30,000 per year

    Job Summary:The Dental Surgeon Assistant cum Marketing Executive is responsible for assisting dental surgeons during clinical procedures while also managing the clinic's marketing and promotional activities. This role requires strong communication skills, a caring attitude toward patients, and creativity in developing marketing strategies to enhance the...