Enterprise Sales Manager

8 hours ago

KL Eco Kuala Lumpur, Malaysia PAYDIBS SDN BHD Full time 120,000 - 240,000 per year

We are looking for a sales-driven and dynamic Enterprise Sales Manager to lead the growth of our e-commerce payment solutions. This role focuses on acquiring new merchants, driving transaction volume, and expanding strategic partnerships with e-commerce platforms and fintech players. The ideal candidate combines strong sales acumen with knowledge of digital payments, merchant acquisition, and channel development.

Key Responsibilities:

Business Development & Sales Growth

· Develop and execute sales strategies to acquire new e-commerce merchants, SMEs, and enterprise clients.

· Drive adoption of cross-border payments, eWallet, Unified QR Pay by Countries (e.g. DuitNow in Malaysia) and alternative payment methods (APMs).

· Achieve revenue targets by increasing transaction volume, merchant sign-ups, and retention rates.

Merchant & Partner Relationship Management

· Build and maintain strong relationships with key clients, channel partners, and e-commerce platforms.

· Negotiate merchant discount rates (MDR), transaction fees, and settlement terms to maximize profitability.

· Act as the main liaison between merchants and technical teams for smooth onboarding and integration.

· Provide consultative solutions to merchants, helping them optimize checkout and boost conversion.

Sales Strategy & Market Expansion

· Analyze market trends, competitors, and customer needs to identify new sales opportunities.

· Support regional expansion by onboarding merchants across multiple countries with multi-currency payment options.

· Leverage AI-driven sales tools and CRM systems to forecast pipelines, track performance, and optimize merchant acquisition.

Collaboration

· Collaborate with marketing teams to create campaigns, sales kits, and promotional offers to attract merchants.

· Partner with product and tech teams to improve features that increase merchant satisfaction and transaction success rates.

Key Requirements:

· Bachelor's degree in business, Marketing, Finance, or related field.

· Minimum 5+ years of experience in sales/business development in payment gateway, fintech, or e-commerce.

· Strong track record of hitting and exceeding sales targets in merchant acquisition or payment services.

· Excellent negotiation, presentation, and relationship management skills.

· Solid understanding of payment ecosystems (cards, e-wallets, FPX, BNPL, QRPay, cross-border).

· Self-motivated, goal-oriented, and passionate about growing digital payments adoption.

· Highly self-disciplined, punctual, and able to work independently with minimal supervision, while maintaining strong accountability for results.

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