barista

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia SOUL EATERY SDN BHD Full time 12,000 - 36,000 per year

Job Description & Responsibilities:

  • Prepare and serve coffee and tea drinks that meet quality standards.
  • Properly handle and maintain all equipment.
  • Respond to orders, questions, concerns, and complaints in a polite and efficient manner.
  • Take orders while paying attention to details (e.g: preferences of coffee blend, dairy and sugar ratios).
  • Prepare beverages following recipes.
  • Serve beverages and prepared food.
  • Always maintain and keep the bar and cashier area clean.
  • Maintain stock of clean mugs and plates.
  • Check if brewing equipment operates properly and report any maintenance needs.
  • Comply with health and safety regulations.
  • Communicate customer feedback to managers and recommend new menu items.
  • Take inventory and replenishing items in display cases, at tables, or behind the counter.
  • Adhering to all food safety regulations and quality controls.
  • Collect payments whether in cash or credit.

Requirements:

  • At least a diploma or professional certificate will be an added advantage.
  • Retail, hospitality, and/or customer service experience preferred.
  • Ability to read and speak English proficiently.
  • Strong ability to multi-task.
  • Basic mathematical skills.
  • Ability to problem solve quickly.
  • Strong customer service and communication skills.

职责:

  • 准备和提供符合质量标准的咖啡和茶饮。
  • 正确操作和维护所有设备。
  • 礼貌高效地回应订单、顾客的相关问题和投诉。
  • 记录订单,例如:咖啡豆的种类、奶制品和糖的比例。
  • 按照食谱准备饮品。
  • 提供饮品和已准备好的食物。
  • 保持吧台和收银区域的清洁。
  • 维护和确保清洁的杯子和盘子的库存。
  • 检查咖啡设备是否正常运行,并报告任何维修需求。
  • 遵守健康与安全规定。
  • 进行库存管理,及时补充展示柜、桌面或柜台后的物品。
  • 遵守所有食品安全规定和质量控制要求。
  • 处理现金或信用卡支付。

任职要求:

  • 至少具有文凭或专业证书者优先。
  • 有客户服务经验者优先。
  • 能够熟练读写英语。
  • 具备较强的多任务处理能力。
  • 基本的数学技能,
  • 能够迅速解决问题。
  • 具备较强的客户服务和沟通能力。

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