E-Commerce Key Account Manager

10 hours ago

Puchong New Village, Malaysia Istore Isend Full time 36,000 - 72,000 per year

Job Brief

We are looking for a proactive and highly ambitious Key Account Manager/ Client Management Specialist/Executive who will handle our client accounts. You will build and maintain a strong relationship with clients, be the lead point of contact for all key client matters, anticipate the client's needs, ensure targets for the client are met, and help the client succeed. Reporting to Head of Gateway, as Client Management Specialist/Executive, your responsibilities also include overseeing client accounts, executing campaign plans, maintaining reports, and monitoring solution strategies.

Key Responsibilities:

  • Responsible for E-Commerce Channel business strategies and direction
  • Familiar with key E-Commerce platform
  • Lead Key Accounts to achieve business strategies
  • Develop Key Account Plans & Strategies for appointed accounts
  • Effective implementation and execute plans to achieve business objectives and KPIs
  • Budget Management/Maximize ROI via strategic planning
  • Responsible for making the annual sales & profit target and A&P expenses
  • Able to understand market/consumer demands and adapt accordingly
  • Build strong rapport with clients to be top of mind for any initiatives
  • Lead customer negotiations on commercial strategies
  • Platform Marketing knowledge to run advertisement
  • Marketplace seller center knowledge is a must
  • Strive to push new initiatives to improve all SOPs and processes.

Requirements:

  • Experience in account management, retail procurement, or project management in the fields of e-commerce advertising will be an added advantage
  • Experience with online marketing/ merchandising and or campaign planning is a plus
  • Bachelor's degree in E-Commerce/ Business Administration Management/ Marketing/ Finance is preferred
  • Fluent and proficient in English language, Mandarin will be an added advantage
  • Minimum 2 - 4 years experience in eCommerce Compulsory criteria in eCommerce knowledge.

Job Type: Full-time

Pay: RM3, RM6,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Ability to commute/relocate:

  • Puchong: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Key Account Support: 1 year (Required)

Work Location: In person

  • Intern Key Account Management

    10 hours ago

    Puchong New Village, Malaysia Istore Isend Full time 24,000 - 48,000 per year

    We are looking for a proactive and detail-oriented Intern to support our Key Account Management team in managing and growing relationships with our e-commerce partners. You will assist in daily operations, data analysis, campaign coordination, and ensuring a smooth flow of communication between internal teams and key sellers/brands. This role is ideal for...

  • E- Commerce Executive

    10 hours ago

    Puchong New Village, Malaysia Empayar Ijmal Sdn Bhd (ijmal) Full time 30,000 - 50,000 per year

    Key Responsibilities:Platform & Product ManagementManage and update product listings, pricing, and descriptions across online marketplaces (e.g. Shopee, Lazada, TikTok Shop, company website).Ensure product information, visuals, and stock availability are accurate and up to date.Monitor product performance and suggest improvements to increase conversion...

  • E-Commerce Assistant

    2 days ago

    Puchong New Village, Malaysia EMUSIC INSTRUMENT SDN BHD Full time 20,000 - 30,000 per year

    E-commerce ManagementMaintain and update website backend, including product information and pricing. A willingness to learn SEO and website content management is required.Manage online product listings across platforms (Shopee, Lazada, Website, etc.).Ensure product details, images, pricing, and stock levels are accurate and up to date.Process and monitor...

  • E-commerce Manager

    4 days ago

    Puchong, Malaysia Synergy XYZ Marketing Sdn Bhd Full time

    Team Monitoring 1. Lead and monitor the team to ensure the tasks of team members are on track and completed according to SOP and achieve KPI set. 2. Prepare team performance report to HOD for employee evaluation. Planning and Strategy - Collect brief from Digital Marketing Specialist (Sales Team) to understand client’s requirements and target to be...

  • E-commerce Manager

    2 days ago

    Puchong, Malaysia Azure Telecommunication Sdn. Bhd Full time

    Responsible for the operation of the global brand website mall platform (Lazada, Shopee, TikTok Shop, etc) - Develop key strategies and implementation paths for e-commerce business according to business objectives, including but not limited to: business strategy platform promotions, differentiated activities and rights planning and implementation, etc -...

  • Key Account Executive

    11 hours ago

    Puchong New Village, Malaysia MKA JOYCARE SDN. BHD. Full time 40,000 - 60,000 per year

    BriefOur #MKAJoycareTeam is expanding We are hiring Key Account Executive to manage one of our key retailers. This role will be responsible for managing and growing sales for assigned key accounts within the health and beauty division. This includes developing strong customer relationships, implementing promotional activities and ensuring optimal product...

  • e-commerce support assistant

    2 days ago

    Puchong New Village, Malaysia PULL RICE KING Full time 20,000 - 30,000 per year

    FRESH GRADUATE ARE WELCOME TO APPLYCommunicating with other departments and supervisor to ensure the goal and objectives are being metEnsuring that all work is completed in compliance with relevant regulations and standardsThis role focuses on supporting the team to ensure smooth and efficient e-commerce operations.PLATFORM/INVENTORY ORDER1) To check each...

  • E-commerce Coordinator

    2 days ago

    Puchong, Malaysia MLB GROUP SDN BHD Full time

    **Key Responsibilities** - Manage and monitor online marketplaces (Shopee, Lazada, TikTok, etc.) and in-house e-commerce platforms. - Handle daily operations such as SKU updates, pricing, listings, stock updates, and promotional banners. - Plan and execute online campaigns, sales promotions, and track campaign performance. - Coordinate and monitor order...

  • E-commerce Executive

    1 week ago

    Puchong, Malaysia ULIAO SDN BHD Full time

    Industry: E-commerce (Beauty and Wellness) **Your Responsibilities**: **1. E-Commerce Strategy & Platform Management** - Oversee daily operations of key e-commerce platforms, including Shopify, Lazada, Shopee, TikTok and other regional online marketplaces. - Develop and implement effective e-commerce strategies to drive sales growth and enhance brand...

  • E-commerce Assistant Manager

    2 weeks ago

    Puchong, Malaysia MKA Joycare Sdn Bhd Full time

    **Responsibilities**: **1. Strategy** - Develop ecommerce sales strategies to meet revenue and growth targets. - Driving the sales performance of the e-commerce channel. - Implement and utilize analytics to track sales trends and identify opportunities for growth. - Analyze past sales, identify trends, action on fast and slow-moving inventory. - Use key...