Sales & Technical Support

Job DescriptionTo support technical engineering enquiriesTo support after sales technical installation, project management, measurements, trainingTo attend client meetings along with solid presentations, product demonstrationsTo represent the company at conferences and events; identify potential sales leadsTo support in marketing activitiesTo perform other...

Job RequirementsProvide after-sales service support to customers, such as the installation, maintenance, troubleshooting and repair of the sold products.Finding solutions for customers using the Knowledge Base.Keeping the Knowledge Base updated when encountering fresh issues and distributing the knowledge to team members.Response to Ticketing system,...

Job Descriptions: - Responsible in technical support for pre-sales (include design, selection and etc) and after sales service (include T&C, Troubleshoot and spare part)Understand on technical documentation and support to partners.Deliver training programs to partners on technical support processes and after-sales service requirements.Conduct market trend...

Sales RepresentativePetaling Jaya - Malaysia Job SummaryWe are seeking a results-driven Sales Representative to join our team, based in KL Malaysia, focusing on the sales of valve actuators (including pneumatic, hydraulic, and electro-hydraulic types) across the Asia region. The ideal candidate will leverage their technical background and industry...

Provide technical assistance and support to customers post-purchase.Diagnose and troubleshoot technical issues related to products and services.Guide customers through step-by-step solutions and provide product knowledge.Collaborate with engineering teams to address complex issues and improve product performance.Document customer interactions and maintain...

We're looking for a passionate and dedicated Technical Support (Japanese Speaker) to join our team in Petaling Jaya, SelangorKey Responsibilities:Delivering top-tier support for complex, show-stopper issues through phone, email, and remote assistance including working with enterprise customers.Commitment to ensuring the success and fulfilment of our global...

Key Roles:· Communicate product specification and pricing to the customer· Liaise with Project Dealer on the progress of the tendering· Liaise with Finance on the application of new account for new customer· Liaise with Technical Support team if there is need for design· Liaise with Sales Admin on the delivery of product to customer· Update Sales...

Join our dynamic team as a Sr. Technical Support Specialist for the Oil & Gas industry.You will play an important role to:Service CoordinationPlan, schedule, and monitor all service activities, including installation, commissioning, preventive maintenance, and repairs.Assign and coordinate field service engineers based on job requirements, priority, and...

About the role Acson Malaysia Sales & Service Sdn Bhd is seeking a highly passionate, self-motivated and detailed oriented team player to join our team in Petaling Jaya, Selangor. As a Project Sales Engineer, you will play a crucial role in driving the sales and implementation of our advanced HVAC engineering solutions to a diverse range of clients across...

Job Responsibilities:This Pre-Sales role includes day-to-day duties in the following areas:● Lead solution design and architecture on system infrastructure technologies, products and solutions.● Point of contact for all compute infrastructure technologies, such as computing, networking and central management, and data● Identify and analyze customer...