Customer Service Representative

JOB VACANCY: SERVICE HOTLINE REPRESENTATIVELocation: Iskandar Puteri, MalaysiaWorking Hours: Rotation ShiftJob Scope:Handle inbound customer calls professionally and efficientlyProvide accurate information regarding products, services, and policiesResolve customer inquiries, complaints, and requests in a courteous mannerRecord and update customer information...

Work Schedule Options:6 Working DaysWorking Hours (6 Days/Week – Rotational Shifts): 6 AM – 3 PM | 7 AM – 4 PM | 8 AM – 5 PM | 9 AM – 6 PM | 10 AM – 7 PM | 11 AM – 8 PM | 12 PM – 9 PM | 1 PM – 10 PM | 3 PM – 12 AM | 5 PM – 3 AM | 10 PM – 6 AMResponsibilities:Handle inbound customer service calls or email professionally.Assist...

Responsibilities:Handle inbound customer service calls or email professionally.Assist customers with inquiries, complaints, or product-related issues.Update and manage customer data in the system.Resolve issues efficiently to ensure customer satisfaction.Requirements:Minimum SPM or equivalentGood communication skills in English & Bahasa Malaysia (spoken and...

Salary & Benefits:EPF & SocsoAnnual leavesMedical leavesQuarterly staff recognition and appreciationOffice EnvironmentStaff recognition and appreciationFree Shuttle Van back and forth to our officeYou will play an important role in:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue...

Customer Service Position for Homestay and CaféWork closely with the Customer Service Manager and cleaning team to ensure smooth daily operations.Manage guest check-ins, check-outs, and handle calls or inquiries professionally.Resolve guest issues promptly to ensure satisfaction.Update cleaning schedules and guest records accurately.Support other...

RequirementsHigh school Diploma or equivalent certificate.Previous experience in customer service or call center environment is preferred.Fresh graduate is welcome to apply.Strong verbal and written communication skills in English and Mandarin.Ability to work in a fast-paced environment and handle high call volumes.Good problem-solving and...

JOB VACANCY: CUSTOMER SERVICE EXECUTIVELocation: Iskandar Puteri, JohorJob Scope:Handle inbound calls & assist customers politelyProvide accurate information and solve customer inquiriesWork in a friendly, supportive environmentSalary:RM2,000 – RM2,500 (BM & English)Up to RM4,000 (Mandarin speaker)Working Hours:5.5 or 6 days per week (Rotation...

Customer Relationship Executive (Johor Bahru, Malaysia)Location:Johor Bahru, Malaysia (On-site, Full-time)Reports to:Managing DirectorAbout the RoleWe are seeking a proactive and confidentCustomer Relationship Executiveto represent our company at key business, networking, and promotional events in Johor Bahru and across the Johor–Singapore SEZ. This role...

Job DescriptionOversee the entire handling over of vacant possession (VP) process i.e. keys arrangement, checklist, forms, VP handbooks and VP kits.Ensure handing over is done as per schedule.Conduct briefing to purchasers on VP and defect submission process.Respond to the purchasers' feedbacks / queries in tactful manner.Follow up closely with purchasers...

Job ResponsibilitiesTo complete, monitor, and coordinate shipment arrangements (import/export) with internal teams and customers.To handle customer complaints and resolve issues promptly.To prepare and send invoices to customers in a timely manner for payment processing.Adhere to customers' standard operating procedures.To manage shipments and respond to...