Customer Service Executive – E-Commerce Project

23 hours ago

Cheras, Selangor, Malaysia Transcosmos Malaysia Full time 20,000 - 32,000 per year

Job description:

As a Customer Service Agent, your role involves quickly responding to customer inquiries via live chat and email, ensuring accurate information delivery and assistance with orders and products. You'll handle complaints effectively, maintaining professionalism and escalating complex issues for resolution, while continuously seeking opportunities for process improvement and meeting performance targets to ensure customer satisfaction.

Job Types: Full-time, 2 Months only

Expected Start Date: 17 November 2025 until 31 December 2025

Location: Sunway Visio Tower, Kuala Lumpur

Working Hours: 24/7 rotational shift

Schedule: 5 working days, 2 off days per week

Pay: 2, MYR) -2, MYR) per month

Job Type: Full-time

Pay: RM2, RM2,600.00 per month

Application Question(s):

  • How long your notice period?

Work Location: In person

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