Associate, Sales Development

5 hours ago

Kuala Lumpur, Kuala Lumpur, Malaysia Webhelp Full time 40,000 - 60,000 per year

The responsibilities of Associate, Sales Development are:

  • Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)
  • Identify leads and conduct lead management
  • Successful execution of permanent and segment specific telemarketing campaigns
  • To ensure that a good level of understanding and knowledge of organizations products and services, which is improved and maintained at all times, ensuring that customer queries can be dealt with accurately and appropriately and supported.

Responsibility/Activity

Client Management:

  • Answer product inquiries via phone, chat and email following the policies and procedure.
  • Generate quality leads following the company sales qualification process.
  • Gather client's feedback and business pains to provide the appropriate solution.
  • Provide full support to clients following the protocols focusing on the set quality standards.
  • Give accurate information to customers while maintaining a professional and courteous attitude.
  • Input accurate information into customer management system to properly initiate sales process.
  • Successful execution of permanent and segment specific telemarketing campaigns.
  • Meet and exceed established sales goals.
  • Refer the client to the appropriate team or escalate the concern when it is beyond the scope of support.  Monitor the client's request and update accordingly.

Knowledge Management:

  • Share knowledge with colleagues through direct communication with team management or by updating knowledge sharing tools
  • Proactively research problems and solutions and share this information with the team.  Monitor team member's performance daily
  • Prepare performance and other reports requested by supervisors
  • Perform other tasks assigned by management within the competence
  • Follow up all operational issues

Training and Development

  • Support less experienced colleagues on the desk through joint working, monitoring, direct feedback and knowledge sharing to provide clients with the highest quality support
  • Coach team members

Requirements (MUST HAVE)

  • High school degree required, College degree preferred
  • Minimum 1 year in Sales/Lead generation related experience
  • Minimum 1 year experience in Account Management
  • Minimum 1 year working experience in IT Industry or with good IT knowledge on Server, Storage, Network and etc.
  • Minimum 1 year experience with Customer Relationship Management (CRM) tool  Excellent communication skills both verbal and written in local language and English
  • Strong communicator, strong organizing abilities and process-oriented work style
  • Specialist Expertise (preferred) - Interest in Technology and willing to learn more about assigned systems technologies
  • Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
  • Planning & Organizing - Ability to multitask, plan and prioritize workload
  • Experience of dealing with clients and ability to deal with virtual teams
  • Resilience - Demonstrates resilience and ability to work on own initiative
  • Problem Solving - Demonstrates problem solving and troubleshooting skills Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets language and English

Other information:

  • 5 days' work week (Monday - Friday)
  • KL Office is located at Menara TRX
  • Permanent position
  • Onsite

Privacy and Information security

  • Adhere security requirements in the process.
  • Protect the privacy of personal information.

  • Junior Sales and Growth Associates

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sales Marketing Company Full time 30,000 - 60,000 per year

    Position: Junior Sales & Growth AssociateLocation:Nearby Midvalley City, Kuala LumpurAbout the Role:Are you a recent graduate or someone looking for a career change? This is your chance to kickstart your career in sales and marketing with a Fast-Track Sales & Growth program that offers One on One coaching and exciting Growth opportunities. We are committed...

  • Junior Sales and Growth Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sales Marketing Company Full time 30,000 - 60,000 per year

    Position: Junior Sales & Growth AssociateLocation: Nearby Midvalley City, Kuala LumpurAbout the Role:Are you a recent graduate or someone looking for a career change? This is your chance to kickstart your career in sales and marketing with aFast-Track Sales & Growthprogram that offersOne on One coachingand excitingGrowth opportunities. We are committed to...

  • Sales & Growth Associates (Welcome Fresh Graduates)

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sales Marketing Company Full time 25,000 - 30,000 per year

    **We're Hiring: Sales and Growth Associate(Welcome Fresh Graduates)**Location: Nearby Mid Valley City, Kuala LumpurAre you ready to start your career in sales and marketing?• Whether you're a fresh graduate or looking for a career change, this is your opportunity to join a driven, supportive team that helps you grow both personally and...

  • Sales Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ADI Group Full time 10,000 - 12,000 per year

    Sales Associate (Jr, Sr, Supervisor)ADI Malaysia is looking for a highly motivated and experienced Sales Associate (Jr, Sr, Supervisor) to join our team. As a Sales Associate, you will be responsible for helping to increase sales and building relationships with customers.Responsibilities: Identify customer needs and provide solutions to meet those needs....

  • Associate, Sales Development

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Webhelp Full time 40,000 - 60,000 per year

    The responsibilities of Associate, Sales Development are:Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)Identify leads and conduct lead managementSuccessful execution of permanent and segment specific telemarketing campaignsTo ensure that a good level of understanding and knowledge...

  • Sales Associate

    7 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Two95 International Inc. Full time 21,600 - 28,800 per year

    Job Vacancy: Sales AssociateJoin our dynamic team as a Sales Associate We are looking for motivated individuals to help us drive sales and provide excellent customer service. Contract Term: - 1 month (renewable) Basic Salary:- RM 1,800 Benefits:- EPF and SOCSO contributions Work Schedule:- Same as permanent staff, with three shifts available: Morning,...

  • Sales Development Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Software Full time 40,000 - 60,000 per year

    Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep...

  • Sales Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ICHIYA TRADING SDN. BHD. Full time 30,000 - 50,000 per year

    As a Sales Associate, you'll be an ambassador of our brand, providing exceptional service and expertise on our unique range of Japanese-designed footwear. Your responsibilities will include:Assisting customers in selecting the perfect shoes to meet their style and comfort needsMaintaining an inviting store environment by ensuring stock is well-displayed and...

  • Sales Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CREW by HRNET Full time 2,200 - 7,000 per year

    Our client is expanding their presence in Malaysia with a brand-new store opening at Pavilion Kuala Lumpur — and they're looking for passionate, fashion-forward individuals to join our growing retail teamIf you have a love for style, enjoy creating memorable shopping experiences, and want to be part of an iconic French fashion house — this is your...

  • Sales & Marketing Director (Property Developer)

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Lofthill Development Sdn Bhd Full time $120,000 - $240,000 per year

    Job OverviewProvide strategic direction and leadership for the company's sales and marketing activitiesKey ResponsibilitiesStrategic Leadership & Business DirectionDevelop and implement high-impact sales and marketing strategies aligned with corporate goalsDefine business objectives, pricing structures, and sales targets for each projectLead annual planning...