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Sales Specialist
2 weeks ago
About the Role
Be at the forefront of transforming Malaysia's dynamic F&B industry
At Eats365, we're empowering restaurants of all sizes with smart, modern technology that helps them run better, faster, and more profitably.
As a Sales Specialist, you'll be introducing Eats365's powerful F&B solution to a diverse mix of restaurants — from local gems to well-known chains. You'll learn how to understand their business inside-out and recommend solutions that truly make a difference.
We don't expect you to know it all from day one — but we do expect curiosity, drive, and a willingness to learn. We'll coach you into becoming a consultative sales professional — someone who listens deeply, thinks strategically, and builds lasting client relationships. And as you grow your skills, your earning potential grows with you.
What You'll Do
• Engage with a wide range of restaurants, showing how Eats365 can elevate their operations and boost efficiency
• Understand each customer's unique business challenges — and connect the dots to how our solution can solve them
• Become a trusted advisor by learning the ins and outs of F&B tech and tailoring your recommendations
• Help make F&B technology accessible, exciting, and relevant — especially for businesses upgrading from legacy or manual systems
• Partner closely with the Customer Success team to ensure smooth onboarding and long-term satisfaction
• Share customer insights with our Product and Tech teams to help shape future innovations
• Take ownership of your pipeline — from prospecting to closing — with the confidence and accountability of a true sales professional
What You'll Need
• Sales experience, ideally in SaaS or tech — but we're open to fresh graduates with the right attitude and hunger to grow
• A tech-savvy and curious mindset — you love figuring out how things work and how they can be improved
• A strong interest in the F&B industry — whether it's food, hospitality, or helping restaurants succeed
• Excellent communication and presentation skills in English and Chinese or Bahasa Malaysia, able to connect with a diverse range of clients
• A proactive and driven approach — you take initiative, follow up smartly and diligently, and never lose sight of your goals
• Familiarity with CRM tools and sales systems, and a solid sense of ownership over your work and results
• A team player who contributes ideas, learns from feedback, and shares wins with the group
Why Join Us?
At Eats365, you'll join a small, passionate, and ambitious team that believes in what we do. We celebrate initiative, collaboration, and results. You'll gain mentorship, build valuable industry knowledge, and enjoy real earning potential through a performance-based structure — because when you succeed, we all do.
If you're eager to learn, ready to grow, and excited to make a tangible impact in the F&B tech space — we'd love to meet you.
Who We Are
We started out in 2014 with one simple goal in mind: take an industry that is important to people of all walks of life and develop cutting-edge tech to make it better. In a world where people make use of the latest technology purely to make a quick buck (we're looking at you NFTs), we are here for the long-haul and genuinely wish to change the F&B industry in a way that will have a positive impact for both restaurant owners and diners.
After 3 years of developing our solution, which incorporates patented technology, we launched to market and instantly disrupted many of the long-seated players in Hong Kong and Taiwan. With our focus on new innovations and solving tomorrow's challenges today, we stand out by offering a complete solution that is proactive rather than reactive.
While there are certainly other players in the market, our deep and interconnected ecosystem - that spans over 15 modules, with open APIs and over 100 third-party solution partners - changes the game and elevates the industry to new heights. Our unwavering drive and dedication has helped us become pioneers at our craft.
Having matured from a startup, we now are headquartered in Hong Kong with offices in Taiwan, Singapore, Malaysia and the Philippines and with thousands of merchants and brands that span across 32 marketsworldwide. We are high-growth yet sustainable, and all without the need of backing by VCs
Are you as excited as we are to grow Eats365?
