After Sales Technical Support

Job RequirementsProvide after-sales service support to customers, such as the installation, maintenance, troubleshooting and repair of the sold products.Finding solutions for customers using the Knowledge Base.Keeping the Knowledge Base updated when encountering fresh issues and distributing the knowledge to team members.Response to Ticketing system,...

Job DescriptionTo support technical engineering enquiriesTo support after sales technical installation, project management, measurements, trainingTo attend client meetings along with solid presentations, product demonstrationsTo represent the company at conferences and events; identify potential sales leadsTo support in marketing activitiesTo perform other...

About the role We are seeking an enthusiastic personnels to join our growing team at our Malaysia Branch Office, based in Petaling Jaya, Selangor.You will be responsible for providing technical expertise and sales support to our customers, helping them find the right solutions for their needs.What you'll be doingUnderstand customer requirements and provide...

Key ResponsibilitiesSalesMaintain accurate customer and merchant records in the CRM system and Excel databases.Prepare and update sales documentation such as quotations, agreements, and onboarding forms.Coordinate with internal departments (marketing, finance, operations) to ensure timely delivery of client requests and issue resolution.Support client...

Qualifications & experiencePossess Bachelor's Degree in Business Administration, Customer Service Management, or a related field.Have a minimum of 3 years of relevant experience in after sales support and customer service preferably in a multi-national company.Exceptional communication skills, both oral and written in English to support Australia and New...

Sales RepresentativePetaling Jaya - Malaysia Job SummaryWe are seeking a results-driven Sales Representative to join our team, based in KL Malaysia, focusing on the sales of valve actuators (including pneumatic, hydraulic, and electro-hydraulic types) across the Asia region. The ideal candidate will leverage their technical background and industry...

About Us:Rigel Malaysia is a leading provider of innovative bathroom and sanitary solutions, committed to sustainability, quality, and advanced technology. As part of our expansion, we are looking for a proactive and skilled Technical Executive to join our team.Key Responsibilities:Provide technical support for plumbing and electrical installation of sensor...

We're looking for a passionate and dedicated Technical Support (Japanese Speaker) to join our team in Petaling Jaya, SelangorKey Responsibilities:Delivering top-tier support for complex, show-stopper issues through phone, email, and remote assistance including working with enterprise customers.Commitment to ensuring the success and fulfilment of our global...

Key Roles:· Communicate product specification and pricing to the customer· Liaise with Project Dealer on the progress of the tendering· Liaise with Finance on the application of new account for new customer· Liaise with Technical Support team if there is need for design· Liaise with Sales Admin on the delivery of product to customer· Update Sales...

Documentation preparation – GP & Hospital CSEnsure accurate documentation, keying in & filing of documents. (ie, Quotation, Sales Order, Work order, T&C, PPM, CSR or CS related documents).Ensure all Quotation or Sales order are accurate according to latest pricing, marketing campaign, or customer category.Post sales support – Repair & Tracking of...