Technical & Service Engineer

5 hours ago

Klang, Selangor, Malaysia American Air Filter Manufacturing Sdn. Bhd. Full time 40,000 - 80,000 per year

Position Summary

The ideal candidate will provide technical service and support on Company product applications, product trial runs, troubleshooting and technical consultation to customer / Industry.

A day in the life of...

  • To understand the needs of the key accounts to propose suitable solutions based on requirement.
  • Contains interpreting and explaining high sophisticated technical material to end users, sales person, clients, concentrating on revealing how a product can solve specific problems.
  • Provide technical / product training for sales people, consultant, engineers and end users at targeted accounts.
  • Technical Engineer install and configure product applications.
  • Technical Engineer require maintain expert level of product knowledge and applications.
  • Articulate technology and product positioning to both business and technical users.
  • Provide design and specification development support to consultants, integrators, and distributors.
  • To enhance customer service satisfaction.
  • Listen, understand and convey customer requirements.
  • Resolve customer issues or difficulties in a manner that is consistent with company mission, values and financial objectives.
  • On site Fan Filter Unit setup , software setup, testing & commissioning, provide total solution, technical support, and etc.
  • Travel to plan sites to preform start up, integration and training services.
  • Other assigned duties as required by superior / management from time to time.

What will make you successful

  • Candidates must possess a Bachelor's Degree in Mechanical / Mechatronics / Electrical / Chemical Engineering or equivalent.
  • At least 1 - 2 years' working experience in in Air Filtration Equipment, Cleanroom or HVAC industry. However, fresh graduates are encouraged to apply.
  • Knowledge in Microsoft Office.
  • Strong analysis, planning, Initiative & able to work independently.
  • Ability to prioritize tasks based on urgency and importance.
  • Motivation to learn new skills and technologies.
  • Systematic & positive problem-solving approach.
  • Available for Travel Oversea 25% & must be able to travel at short notice.

Why join us?

Do you believe in working in a company that is driven by a greater and meaningful purpose?

At AAF, work is more than just a job. We understand the vital importance of clean air. We are committed to providing clean air solutions around the globe for over a century to help improve our quality of life, increase productivity, protect critical processes and equipment, and create products that advance the human condition.

Join us now on our lifelong mission "bringing clean air to life"

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