Business Development Executive – Mandarin Speaking

Job Description
Your Role in VT Markets
As a
Business Development Executive
, you will report to the Business Development Team Lead within our Sales team (GCN Team) and be based in Malaysia with a primary focus on 
the Greater China market (GCN)
. You will collaborate closely with the GCN Marketing team to drive business growth and deliver exceptional customer service to our Mandarin-speaking clients. Your critical impact will be expanding VT Markets' presence in the GCN while providing outstanding support that builds long-term client relationships and drives revenue growth through superior customer experience and relationship management.

Job Requirements
What Makes You a Great Fit

• Bachelor's degree in Business, Finance, Marketing, or a related field
• 2-3 years of experience in business development, sales, or customer service, preferably in financial services or fintech industry
• Proven track record of building client relationships and achieving business development targets

Technical and Functional Skills

• Native or fluent Mandarin and English speaker
  with excellent written and verbal communication skills
• Strong knowledge of financial markets and trading platforms; FX knowledge is highly advantageous
• Proficiency in CRM systems, Microsoft Office Suite, and digital communication platforms

Soft Skills

• Outstanding communication and interpersonal skills with ability to build rapport across cultures
• Strong problem-solving abilities and customer-centric mindset
• Excellent organizational skills and ability to manage multiple client relationships simultaneously

Other Requirements

• This position offers a work sponsorship visa in Malaysia
• Willingness to participate in occasional offline campaigns, client meetings, or regional team collaboration

Job Responsibilities

• Develop and execute business development strategies to acquire new clients and expand market share in the great China market (GCN)
• Provide exceptional customer service and support to clients, resolving issues via live chat, email, and phone promptly with professional Mandarin communication
• Address client queries and provide comprehensive information about trading platforms, services, and market opportunities
• Product Knowledge:
  Stay up-to-date with our Forex products, market trends, and industry developments. Articulate the benefits of our services to clients
• Achieve Targets
  : Meet and exceed sales targets by consistently delivering exceptional results
• Collaboration
  : Work closely with our research, marketing, and customer support teams to ensure seamless      client experiences
• Build and maintain strong relationships with existing clients to ensure retention and identify upselling opportunities
• Maintain accurate client records and provide regular reports on business development activities and market insights

What Success Looks Like

• Client Satisfaction Excellence
  : Consistently achieve high client satisfaction scores through prompt,      professional, and culturally-sensitive customer service that builds trust      and loyalty in the great China markets (GCN)
• Market Expansion Impact
  : Successfully establish VT Markets as a recognized and trusted brand in GCN      through effective relationship building and strategic business development initiatives
• Revenue Growth Contribution
  : Drive measurable business growth through new client acquisition, relationship      management, and collaboration with marketing initiatives that convert prospects into active traders

Job Benefits

High Sales Commission Structure:
We believe in rewarding your hard work. Our competitive commission structure ensures that your achievements are recognized and compensated accordingly, with additional leadership bonuses for team performance.

Performance-Based Bonuses:
Your efforts directly impact our success. Performance-based bonuses motivate you to excel and contribute to our growth, with enhanced rewards for exceptional team leadership.

Professional Growth Opportunities:
Joining our organization opens doors to career advancement. We invest in your development through training, mentorship, and ongoing learning, with clear pathways to senior leadership roles.

What We Offer
As official partners of Newcastle United F.C., VT Markets aspires to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreneurship are incentivized, and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualized roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.

Your Journey After Applying

• Screening interview with our talent acquisition partner
• Interview with your manager
• Second interview with 2nd-level manager

职位描述
您在VT Markets中的角色作为
发展
业务
,您将向我们销售团队(GCN团队)的业务发展团队主管汇报,并常驻马来西亚,主要关注大中华市场(GCN)。您将与GCN营销团队密切合作,推动业务增长,并为我们说普通话的客户提供卓越的客户服务。

您的关键影响将是扩大VT Markets在GCN的影响力,同时提供卓越的支持,通过卓越的客户体验和关系管理建立长期客户关系,推动收入增长。

您的职责

• 制定和执行业务发展战略,以获取新客户并扩大在大中华市场(GCN)的市场份额为客户提供卓越的客户服务和支持,通过实时聊天、电子邮件和电话及时解决问题,并提供专业的普通话沟通处理客户查询并提供有关交易平台、服务和市场机会的全面信息产品知识
• 及时了解我们的外汇产品、市场趋势和行业发展
• 向客户阐明我们服务的好处实现目标:通过持续提供卓越的结果来达到并超过销售目标合作
• 与我们的研究、营销和客户支持团队密切合作,确保无缝的客户体验与现有客户建立和保持牢固的关系,以确保保留并确定追加销售机会维护准确的客户记录
• 并定期提供有关业务发展活动和市场洞察力的报告

成功是什么样子

• 客户满意度卓越:通过及时、专业和culturally-sensitive的客户服务,在大中华市场建立信任和忠诚度,持续获得高客户满意度分数
• 大中华市场市场扩张影响:通过有效的关系建立和战略业务发展计划,成功地将VT Markets确立为大中华市场公认和值得信赖的品牌
• 收入增长贡献:通过新客户获取、关系管理以及与将潜在客户转化为活跃交易者的营销计划的合作,推动可衡量的业务增长

是什么让你非常适合工作

• 经验与教育商业、金融、市场营销或相关领域的学士学位
• 2-3年业务开发、销售或客户服务经验,最好是金融服务或金融科技行业
• 建立客户关系和实现业务发展目标的良好记录

技术和技能

• 母语或流利的
  普通话和英语
• 具有出色的书面和口头沟通能力
• 熟悉金融市场和交易平台;FX知识非常有利精通
• CRM系统、Microsoft Office Suite和数字通信平台

软技能

• 优秀的沟通和人际交往能力,能够建立跨文化的融洽关系解决问题能力强
• 以客户为中心优秀的组织能力和同时管理多个客户关系的能力

其他要求

• 此职位提供马来西亚工作担保签证愿意参与偶尔的线下活动、客户会议或区域团队协作

我们提供什么
作为纽卡斯尔联合金融公司的官方合作伙伴,VT Markets渴望打破传统个人理财的古老界限。通过透明和客观的绩效管理文化,我们不断追求卓越,无论是个人还是集体。在这里,合作和内部创业受到激励,我们旨在让每个人都能理解他们通过个性化角色对战略业务成果的贡献。你可以期待个人成长,因为我们的目标是与遍布15个国家的多元化文化的全球团队一起领导这个快速增长的行业。

• 高销售佣金结构:我们相信奖励您的辛勤工作。我们具有竞争力的佣金结构确保您的成就得到认可和相应的补偿。
• 基于绩效的奖金:您的努力直接影响我们的成功。基于绩效的奖金激励您超越并为我们的发展做出贡献。
• 职业成长机会:加入我们的组织为职业发展打开了大门。
• 我们通过培训、指导和持续学习投资于您的发展。

申请后的旅程

• 与我们的人才获取合作伙伴进行筛选面试
• 一面你的经理
• 二次面试二级经理