Contact Centre Executive

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hays Full time 43,800 - 54,000 per year

This will be for inbound call center with a leading bank to support international markets through inbound calls regarding services and complaints.

Requirements:

  • Proficient in speaking English or any additional language such as Mandarin/ Cantonese is added advantage.
  • Open to fresh graduate or experienced candidates. SPM and above
  • Comfortable to speak and assists both, local and international customers from Australia, US etc
  • Able to work on a rotational shift, weekend and public holidays if assigned to work on that day
  • 5 working days per week with 2 consecutive rest day off

Job Types: Full-time, Permanent

Pay: RM3, RM4,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Are you willing to work on 24/7 rotational shift?
  • Are you able to commute to KL during different shift timings?
  • When is the earliest, you can attend a F2F interview?

Work Location: In person

  • Manager, Contact Centre

    4 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Generali Malaysia Full time 120,000 - 240,000 per year

    Job SummaryThis role is responsible for overseeing the daily operations of our contact centre and customer service, ensuring that our team consistently meets or exceeds customer service and performance targets. You will play a pivotal role in maintaining and enhancing our reputation for outstanding customer support and improving our Net Promoter Score...

  • Contact Centre Associate

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Life Assurance (Malaysia) Berhad Full time 54,000 - 180,000 per year

    About The JobHandle customers / agents enquiries regarding policy matters in a clear, accurate and timely manner for all channels.To deliver quality service to customers / agents and meet the minimum rating of the soft skill evaluation for all channels.To meet the individual targets for Contact Centre and ensure that the service level are met.To liaise...

  • Accounts & Admin Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Contact Centre Association of Malaysia (Official) Full time 30,000 - 50,000 per year

    About CCAMTheContact Centre Association of Malaysia (CCAM)is the national association supporting the growth, professionalism, and innovation of the Contact Centre and Customer Experience (CX) industry in Malaysia. We serve as a platform for collaboration, knowledge-sharing, and industry development.Job SummaryWe are seeking a responsible, detail-oriented,...

  • Specialist, Global Contact Centre

    6 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Plaza Premium Group Full time 30,000 - 60,000 per year

    Join Our Family Today.Together, We'll Make Travel Better.The specialist, Global Contact Centre is responsible to attending customer inquiries via Voice and non-voice Channels. Providing customer services including manage complaints, provide general information and troubleshoot significant customer service problems/feedback in a professional and timely manner...

  • Contact Centre Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hays Full time 3,000 - 4,000 per year

    Your new company:Your future company is an insurance firm that is currently looking for capable customer-centric individuals to expand it's global service department in the region.Your new role:Inbound call centre that covers the Singapore market.Providing courteous, professional and high-quality service to customers.Identify & resolve service gaps through...

  • Customer Service, Contact Centre

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PERSOL Workforce Solutions Malaysia Sdn. Bhd. Full time 2,300 - 2,800 per year

    Position: Banking, Customer Service ExecutiveWork location: Kuala LumpurWorking Hours: Shift ArrangementsCompany Background: Banking & FinanceSalary: RM 2,300 to RM 2,800 + allowancesMust-have requirements:SPM and Diploma/Degree graduates are welcome to applyGood communication skillExperience in contact centre is an added advantageJob Purpose:Attending to...

  • Contact Centre Representative

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hays Full time 36,000 - 72,000 per year

    Your Next Step Banking Customer ServiceWe're looking for someone enthusiastic about customer care and eager to join the financial sector in an established bank in Kuala LumpurYou'll be working in one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.Your new roleBe the first point of...

  • Senior Specialist, Contact Centre

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Plaza Premium Group Full time 90,000 - 120,000 per year

    Join Our Family Today.Together, We'll Make Travel BetterSenior Specialist, Contact Centre - Commercial are responsible to respond to customer inquiries via Voice and non-voice Channels i.e.: Calls, email, Live Chat, Mobile Access, Social Media, Webmaster, written correspondence and feedback also providing customer services including but not limited to...

  • Contact Centre Representative

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hays Full time 48,000 - 60,000 per year

    Your Next Step Banking Customer ServiceWe're looking for someone enthusiastic about customer care and eager to join the financial sector in an established bank in Kuala LumpurYou'll be working in one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.Your new roleBe the first point of...

  • Specialist, Customer Service/Contact Centre

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Plaza Premium Group Full time 30,000 - 60,000 per year

    Join Our Family Today.Together, We'll Make Travel Better.Specialist, Contact Centre - Commercial are responsible to respond to customer inquiries via Voice and non-voice Channels i.e.: Calls, email, Live Chat, Mobile Access, Social Media, Webmaster, written correspondence and feedback also providing customer services including but not limited to handling of...