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Restaurant Service Crew

2 weeks ago

Cyberjaya, Selangor, Malaysia Dokebi Chicken Full time 30,000 - 40,000 per year

We are looking for enthusiastic individuals to be part of our dynamic team. If you have a passion for hospitality and enjoy creating memorable guest experiences, we'd love to hear from you

Key Responsibilities:

  • Greet and welcome guests warmly with professionalism and a genuine smile, creating a friendly and inviting environment.
  • Possess a thorough understanding of the menu, including ingredients, preparation methods, and dietary options.
  • Present menus, respond to guest inquiries, and provide tailored recommendations to enhance their dining experience.
  • Highlight daily specials and ongoing promotions to guests.
  • Accurately take food and beverage orders using POS systems, order slips, or memory when necessary.
  • Communicate guest orders and special requests clearly to the kitchen to ensure accuracy and efficiency.
  • Serve food and beverages promptly, maintaining high standards of presentation and service quality.
  • Deliver attentive and personalized customer service by anticipating guest needs and responding promptly to any concerns.
  • Check in with guests during and after their meals to ensure satisfaction.
  • Prepare tables before service, ensuring proper arrangement of linens, cutlery, glassware, and condiments.
  • Present bills, process payments accurately, and return change or receipts as required.
  • Clear and reset tables promptly, transporting used items to the kitchen for cleaning.
  • Maintain cleanliness and hygiene standards in all front-of-house areas, including dining and bar sections.
  • Support the smooth operation of daily service by assisting with any additional duties assigned by supervisors or management.

Requirements:

  • Proficiency in English and Bahasa Malaysia is required.
  • No previous experience is needed – we welcome individuals eager to learn and grow in the fast-paced F&B industry.
  • A positive attitude, strong work ethic, and team-oriented mindset are essential.
  • Fresh graduates, ex-cabin crew, former hospitality professionals, and those with a customer-focused background are highly encouraged to apply.

Job Types: Full-time, Part-time, Internship, Contract, New-Grad

Pay: RM7.50 - RM8.00 per hour

Work Location: In person