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Store Manager(Pavillion Bukit Jalil)
2 weeks ago
About TOPTOY Malaysia:
TOPTOY is more than just a toy store—we are a place of wonder and imagination. As a premier retailer of high-quality toys and collectibles, we are dedicated to creating magical experiences for our customers. We are looking for a dynamic and results-driven Store Manager to lead our team and drive our store's success.
Key Responsibilities:
Store Leadership: Recruit, train, and develop a high-performing sales team. Conduct performance reviews and provide ongoing coaching and feedback.
Sales & Operations Management: Oversee all daily store operations to ensure efficiency and compliance with company policies. Drive sales and meet revenue targets through effective merchandising, inventory management, and promotional strategies.
Customer Experience: Ensure every customer interaction is positive and memorable. Handle customer feedback and resolve issues promptly and professionally.
Financial & Administrative Duties: Manage store budgets, shift arrangment, and cash handling procedures. Prepare and analyze sales reports to identify trends and opportunities.
Inventory Control: Conduct regular stock counts and manage inventory to minimize shrinkage and ensure product availability.
Requirements & Qualifications:
- A genuine passion for toys, collectibles, and pop culture.
- Proven at least 1 year experience in a retail management or supervisory role.
- Strong leadership and team-building skills with a track record of motivating and developing staff.
- Excellent business acumen with an understanding of retail key performance indicators (KPIs).
- Solid problem-solving, decision-making, and organizational skills.
- Proficiency with Point of Sale (POS) systems and basic computer software.
- Proficiency in Mandarin is an advantage
What We Offer:
- A competitive salary with monthly attendance allowance.
- Opportunities for professional development and career growth.
- A fun, supportive, and dynamic work environment.
How to Apply:
If you are a born leader with a love for all things fun, we would love to hear from you Please send your resume detailing your relevant experience to [].
【岗位职责】
1、全面负责门店管理及运作;
2、制订门店销售、毛利计划,并指导落实;
3、传达并执行营运部的工作计划;
4、负责与地区总部及其他业务部门的联系沟通;
5、负责门店人员的选拨和考评;
6、处理店铺内各类突发事件,确保店铺管理工作有序进行。
【岗位要求】
1、 具有1-3年及以上店长或门店运营管理相关工作经验,有零售等相关品牌工作经验的优先;
2、良好的沟通、领导和协调能力,亲和力强,能承受较大的工作压力;
3、性格坚韧,战斗力超强,具备在困难、挫折、艰苦的逆境中生存的能力;
4、较强的商业意识和触觉,能有效促进店铺销售及提供高标准的客户服务;
5、热爱潮玩产品优先;
如果你有信心、有激情、有梦想,希望拼搏出自己的事业,请一定立刻加入我们