Business Office Assistant

2 days ago


Bangsar South Kuala Lumpur, Malaysia CENGILD G.I. MEDICAL CENTRE Full time 30,000 - 60,000 per year

Responsibilities for Business Office Assistant

Job Purpose

To provide support in patient admission, billing, cashiering, and daily financial processes, ensuring accuracy, compliance with hospital procedures, and excellent customer service.

Key Responsibilities
  • Admission: Assist with patient registration, documentation, deposits, and Guarantee Letter (GL) verification. Coordinate patient admission arrangements and pre-admission processes.
  • Billing: Prepare, verify, and finalize patient bills. Ensure all charges (doctor's fees, pharmacy, room, and miscellaneous) are accurately recorded. Handle billing enquiries and follow up with companies/insurance providers for GL confirmation.
  • Cashiering & Collections: Collect payments, issue receipts, manage deposits/top-ups, and ensure compliance with hospital payment procedures.
  • Daily Closing: Reconcile collections, prepare cash handover summaries, and ensure safe and accurate transfer of funds.
  • Customer Service & Other Duties: Attend to patient and visitor enquiries, ensure accurate record-keeping, monitor outstanding balances, and perform other duties assigned by the Supervisor/Manager.


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