Customer Services Executive

18 hours ago

Klang, Selangor, Malaysia GP Battery Marketing (M) Sdn Bhd Full time 40,000 - 60,000 per year

GP Battery Marketing (Malaysia) Sdn Bhd is a subsidiary of GP Batteries International Limited. The Group is principally engaged in the development, manufacture and marketing of batteries and battery-related products. Since its establishment under the Gold Peak Technology Group in Hong Kong, GP Batteries has rapidly expanded to become one of the world's major suppliers of primary and rechargeable batteries. It is one of the largest consumer battery manufacturers in China. It supplies an extensive range of battery products to original equipment manufacturers, leading battery companies as well as consumer retail markets under its own GP brand name.

GP Batteries' production facilities are located in China, Vietnam and Malaysia, supported by marketing and trading offices spanning across Asia, Europe and North America. The Group currently employs about 5,200 people worldwide and occupies a total floor area of approximately 307,800 square metres.

About This Role

This role will be reporting to the Assistant Customer Services Manager, you are responsible to build and enhance strong relationships with customers. You will act as a central point of contact for all external customers, providing normal day-to-day customer services, order processing, work closely with shipping team for delivery arrangement and after-sales service.

Responsibilities

  • Dealing with customers and internal stakeholders on a day-to-day basis
  • Directly manage run-rate orders and coordinate order fulfilment issues to ensure completeness plus timeliness of the shipment arrangement
  • Act as a first contact point for customer complaints, issues, resolve issues related to order, shipment and delivery
  • Provide sales administrative support to sales team
  • Handle any ad hoc assignment from the superior

Requirements

  • Advanced/Higher Diploma in any field or equivalent
  • Minimum 2 years of relevant working experience
  • Must have experience in using integrated system to process sales transactions, SAP preferable
  • Good command of both written and spoken English and Mandarin as liaison with Mandarin-speaking or counterparts is required.
  • Able to communicate in Cantonese or Vietnamese will be an advantage as incumbent will need to work closely with Hong Kong or Vietnam counterparts.
  • Proficient in Microsoft Office Applications (Excel, Word, PowerPoint)
  • Good communication skills, eager to learn and a good team player
  • Able to work under pressure and relish the challenge of working in a fast-paced environment

Benefits:-

  • Yearly Performance Bonus
  • Medical, Dental, Optical Claim
  • Group Hospitalization & Surgical Insurance
  • Group Personal Accident Insurance
  • Group Term Life Insurance

Job title will commensurate with experience and qualification. More experienced candidates may be offered the Senior Customer Services Executive title.

We offer attractive salary, fringe benefits and long-term career development opportunities to the right candidate. Interested parties please click APPLY and submit your full resume (include current and expected remuneration package).

We regret to inform that only short-listed candidates will be notified.

  • Customer Service Executive

    17 hours ago

    Klang, Selangor, Malaysia RBN EASY SERVICES SDN. BHD. Full time 20,000 - 40,000 per year

    About the role RBN EASY SERVICES SDN. BHD. is seeking a talented Customer Service Executive (Pajak Gadai) to join our team in Selangor. This full-time position is an exciting opportunity to play a key role in delivering exceptional customer service and support to our clients.What you'll be doingTo appraise gold jewelleryAssist on day-to-day operations and...

  • Freight Forwarding Customer Service Executive

    3 days ago

    Klang, Selangor, Malaysia Worldgate Express Services Sdn Bhd Full time 28,800 - 57,600 per year

    Location: Bandar Bukit Tinggi, KlangIndustry: Freight ForwardingSalary Range: RM2,800 – RM4,800 (Junior to Mid Level)Job SummaryWe are looking for a Customer Service Executive with sea freight import shipment handling experience from the freight forwarding industry. The role involves managing import shipments, coordinating with stakeholders, and ensuring...

  • customer service executive

    3 days ago

    Klang, Selangor, Malaysia Greenworld Shipping Sdn Bhd Full time 40,000 - 60,000 per year

    About the roleWe are seeking a driven and customer-focused Customer Service Executive (Shipping) to join our dynamic team at Greenworld Shipping Sdn Bhd, based in Klang, Selangor. In this full-time role, you will be responsible for providing exceptional customer service and support to our valued clients in the freight and cargo forwarding industry. Job...

  • Customer Service

    3 days ago

    Klang, Selangor, Malaysia Lifework Staffing Services Full time 24,000 - 36,000 per year

    Responsibilities:Arranging & overseeing export and import shipmentArrange local and overseas transportation (Sea & Air)Handle correspondence with local or overseas agentsLiaise with carriers/shipping agent to ensure shipment is delivered on timeProvide shipment quotes for customers and set up shipments as required by customers.To liaise with customers for...

  • Senior Customer Service Executive

    2 weeks ago

    Klang, Selangor, Malaysia Freightcare Logistics Sdn Bhd Full time 40,000 - 80,000 per year

    Senior Executive – Customer Service / Pricing (Freight Forwarding) MalaysiaAbout DSL GroupWith 25+ years of industry experience, DSL Group is a global leader in shipping & logistics, operating across 20+ countries with 300+ employees worldwide.Role OverviewWe are hiring a Senior Executive – Customer Service / Pricing to support our Freight Forwarding...

  • Customer Service Executive

    18 hours ago

    Klang, Selangor, Malaysia American Air Filter Manufacturing Sdn. Bhd. Full time 30,000 - 60,000 per year

    Position SummaryThe ideal candidate will responsible for Asia Customer Service team in assisting sales and inter- departmental activities. The work content is internal sales oriented and meeting the responsibility in assisting and eventually handling jobs commercially from the client's enquiry to acceptance of the finished plan.A day in the life...

  • Freight Customer Service Executive

    18 hours ago

    Klang, Selangor, Malaysia Lima Bintang Logistics Sdn Bhd Full time 60,000 - 120,000 per year

    Why Join Us? :Great Pay:Earn 30% more income than the average market salary.Enjoy a rewarding salary that goes beyond industry standards, recognizing your good work with significant financial rewards.Fast-Track Career Growth: Clear career ladder allow multiple promotion even less than 1 yearExperience swift career progression with our structured development...

  • Customer Service

    3 days ago

    Klang, Selangor, Malaysia SNG FREIGHT SDN BHD Full time 30,000 - 50,000 per year

    Customer Service & Documentation ExecutiveNVOCC or Freight Forwardingcustomer support from booking till billingfluent in documentation for shipping is a plusQualification:minimum SPM graduate or equivalent1–2 years of relevant working experience preferredable to communicate in English, Chinese & Bahasa Melayufresh graduate are encourage to applyJob Type:...

  • Customer Service Assistant/Customer Service Executive

    3 days ago

    Klang, Selangor, Malaysia Freight Mark East Mal (M) Sdn Bhd Full time 14,400 - 60,000 per year

    To understand the respective customer's business operations, processes and needs by knowing the PICs and their respective areas of operations for communication and decisions.Act on behalf of customer to demand performance excellence from internal ops teams by Investigation into service failures and feedback to customer of propose solutions.To work closely...

  • Telemarketing atau Customer Service

    3 days ago

    Klang, Selangor, Malaysia Thira Management Services Full time 1,700 - 20,000 per year

    Job Description1) Jawatan Kosong Segera: Telemarketing / Customer Services di Klang A - Syarata) Mempunyai skil komunikasi yang baik dan tidak malu bercakap danmempunyai kemahiran interpersonal yang bagusb) Pengalaman dalam telemarketing atau sales diutamakanc) Tiada pengalaman juga dialu - alukand) Fasih berkomunikasi dalam Bahasa Melayu dan Bahasa...