CMDB Administrator

6 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Kamlax Global Technologies SDN BHD Full time 48,000 - 72,000 per year

Job Title: CMDB Administrator (ServiceNow)

Level: L2 (3–5 years experience)

Job Description

We are seeking a CMDB Administrator to support our client in banking industry, in managing and maintaining Configuration Management Database (CMDB) operations within the ServiceNow platform. The ideal candidate will have a strong background in configuration management, data integrity, and IT infrastructure awareness across platforms such as OS, network, and storage.

Key Responsibilities

  • Manage and execute Technology Obsolescence related activities.
  • Maintain and update Configuration Items (CIs) and their relationships within the CMDB.
  • Ensure data accuracy, completeness, and consistency through regular reviews and audits.
  • Support Discovery, Normalization, and Data Certification processes in CMDB.
  • Collaborate with technical teams (OS, Network, Middleware, Storage) to maintain reliable configuration data.
  • Develop and maintain VB / Excel Macros for data processing and reporting automation.
  • Contribute to continuous improvement of CMDB processes, standards, and documentation.

Requirements

  • Bachelor's Degree in IT, Computer Science, or related field.
  • 3–5 years of hands-on experience in CMDB Administration or Configuration Management.
  • Good understanding of CI data classes, attribute inheritance, and relationship tables.
  • Knowledge in ServiceNow CMDB, ITIL processes, and discovery tools.
  • Familiar with infrastructure components such as OS platforms, Network, Storage, and Middleware.
  • Proficient in VB scripting and Excel Macros.
  • Strong analytical skills and attention to detail.
  • Excellent communication and coordination skills.

Why Join Us

  • Opportunity to work with a global consulting leader on a large-scale banking project.
  • Exposure to enterprise-level CMDB and IT infrastructure environment.
  • Contract extendable based on performance.

Job Type: Full-time

Pay: From RM6,000.00 per month

Work Location: In person


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