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Assistant, Loss Prevention

2 weeks ago

Bukit Raja Selangor, Malaysia 7-Eleven Malaysia Sdn Bhd Full time 30,000 - 60,000 per year

GENERAL RESPONSIBILITIES:

  • Extracting data from the SAP on the variance to run analysis and investigations.
  • Helpdesk ticket assignment segregation amongst team members.
  • Closing and tracking aging cases in the Helpdesk.
  • Issuing IR (Incident Report) charges, and approving team member (HD&LP) IR charges to either warehouse or transporters for any damages or losses that occurred with evidence.
  • CCTV extraction from 3PL should there be any theft cases and investigation.
  • Communicating with operations, transportation, and finance for losses due to shortages/ overages/damages based on Helpdesk reports by stores.
  • Working together with CHILL/JBDC Loss Prevention officer/assistant to reduce CDC Variance overall.
  • Performing daily floor walk-in warehouse, ad-hoc quality checks on high-value items, and various other
  • checks for smooth operations.
  • Handling unregistered/ unidentified totes/items that were returned to 3PL from stores.
  • Disposal of items or recycling returned items with good conditions back into inventory.
  • Identifying loopholes and risks existing in the warehouse, delivery process, and store receiving to prevent or
  • mitigate its losses to improve CDC delivery accuracy.
  • Reporting top variance by SKU level and store level investigation findings for IOM reports.
  • Compulsory participation in DC STOCK TAKE activities.
  • Perform other job-related duties as and when requested by Superior.

JOB REQUIREMENTS:
- Minimum SPM (Sijil Pelajaran Malaysia) or equivalent qualification.
- Basic knowledge of warehouse operations and inventory management.
- Attention to detail and good analytical skills for identifying variances and losses.
- Good communication skills to coordinate with various teams internally and externally.
- Ability to handle multiple tasks, prioritize work, and follow instructions from superiors.