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Admissions, Junior Marketing Executive

2 weeks ago

Cheras, Selangor, Malaysia Sekolah Sri UCSI Sdn Bhd Full time 24,000 - 36,000 per year

Job Purpose

The Admissions, Junior Marketing Executive supports student enrolment initiatives, enhances the school's visibility through marketing efforts, and ensures a smooth and professional admissions experience for prospective families. This entry-level role assists in marketing activities, manages the admissions process, and provides excellent customer service in line with the school's brand and values.

Key Responsibilities1. Admissions & Enrolment Support

  • Assist in managing the admissions process from enquiry to enrolment, including handling application forms and coordinating campus visits.
  • Maintain accurate and current records in the admissions system.
  • Provide prompt follow-ups and courteous communication with prospective families.
  • Support student placement coordination with academic and administrative teams.
  • Assist in preparing reports and enrolment statistics as required.

2. Marketing & Communications Support

  • Contribute to the planning and execution of basic marketing campaigns (e.g., flyers, email marketing, social media posts).
  • Assist in creating marketing collateral such as brochures, social media visuals, and newsletters using tools like Canva.
  • Support website content updates and contribute to improving online visibility (e.g., SEO, blog posts).
  • Conduct basic research on market trends and competitor activities.

3. Events & Promotion

  • Assist in organising school events such as Open Days, education fairs, and outreach initiatives.
  • Represent the school at selected events and support booth setup, registration, and enquiries.
  • Help coordinate parent engagement initiatives and contribute to building a positive school image.

4. Customer Service & Front Desk

  • Be the first point of contact for admissions-related enquiries through email, phone, and walk-ins.
  • Provide friendly, informative, and professional responses to prospective families.
  • Support with conducting school tours and orientation sessions.

5. Internal Coordination

  • Collaborate with internal departments (academic, finance, operations) to ensure a smooth student onboarding process.
  • Work closely with the Registrar and Admin teams on maintaining accurate student records.
  • Support senior staff in implementing enrolment and marketing strategies.

Qualifications & Competencies

  • Diploma or Degree in Marketing, Communications, Business Administration, or a related field.
  • 1–2 years of experience in admissions, marketing, or customer service preferred (fresh graduates with relevant internship experience may be considered).
  • Good command of Mandarin (written and spoken). Proficiency in Bahasa Malaysia or English is an added advantage.
  • Strong interpersonal and communication skills with a friendly, customer-focused approach.
  • Organised, creative, and willing to learn in a fast-paced environment.
  • Familiarity with Microsoft Office, Canva, social media platforms, and CRM tools is a plus.
  • Ability to work independently and collaboratively within a team.

Other Duties

  • Perform any other duties related to admissions and marketing as assigned by the supervisor from time to time.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

  • Maternity leave

Application Question(s):

  • What is your notice period?
  • What is your expected salary?
  • Are you available to start immediately?

Location:

  • Cheras (Preferred)

Work Location: In person