Client Relations

Who Are We?

We are a real estate servicing firm established in 2019 in Singapore, that focuses on serving clients who wish

to grow their wealth through property investments. What sets us apart from traditional property agencies as

we are run by investors, for investors. Our services go beyond facilitating property transactions; we provide a

comprehensive handholding experience for our clients from deep research and curation of investable

properties to portfolio planning and post-purchased administrative support, giving our clients a seamless

and effortless experience in real estate investments.

As part of our promise to our clients that we want to give them the best experience during the entire property

purchase process. We are looking to expand our post-purchase team to serve our clients better and more

efficiently in the future.

As part of our growth strategy, we are expanding our operations to Malaysia, with the aim of providing our

clients with unparalleled service across the globe. We value Commitment, Unity, Drive, Honesty and

Reliability towards achieving the Company's goals and objectives in the right direction. We are looking for

dynamic and motivated individuals who are ready to embark on a rewarding career with us. If you are

passionate about the real estate industry and want to be part of a company that values innovation,

professionalism, and excellence, then we invite you to join us on this exciting journey. Interested to know

more about us? Come be a part of a team that is redefining the real estate industry, and take your career to

new heights

Salary: RM3, RM4,500.00 a month (depending on experience)

Contract Type: Full-time

Experience: 1-3 years of experience

No preference in race or gender, must be fluent in English.

Roles and Responsibilities:

• Manage clients requests (Communicating via email/chats)

• Build good relationships with clients

• Update clients on their property purchase status

• Send regular project updates to client

• Prepare all administrative forms for our clients who are buying properties

• Update and maintain all clients information on our system on a daily basis

• Coordinate with stakeholders to ensure clients purchase processes meet the timeline.

• Answer and reply clients enquiries regards to tax filing, property management and letting agent

service, bank account opening, and other general enquiries (Trainings will be provided to equip you

with the knowledge required)

• Assist Senior Investor Relation and our clients on their property purchase journey in a timely manner

and ensure a great customer experience.

• Liaise with different stakeholders (tax agency, property management and letting agent, developer,

furniture supplier, banker, clients, etc ) to ensure a smooth post-purchase journey

• Other related ad hoc tasks as assigned by the Head Of Department from time to time as when required

Skills & Abilities:

• Meticulous

• Excellent organization skill

• Good time management

• Self disciplined and self-motivated

• High patience and good customer service skill

• Resourceful and good problem solving skill

• Ability to work under minimum supervision

• Effective English communication skills in both oral and written

• Great communication skills, able to speak confidently with client

• Ability to learn quickly, adapt to change and willingness to work under pressure

• Able to work during weekend occasionally for sales event (off-in-lieu will be granted)

• Proficient in Google Apps (Gmail, Sheets, Form, Docs) Microsoft Excel, Zoom, Adobe PDF,

Business Whatsapp

• At least 2 years' experience in admin / operations / customer service is preferred but others with

relevant experience can be considered. Fresh graduate from related Degree and internship experience

can be considered for junior role. Preferred experience in real estate industry or hospitality or banking

front office

Personalities That Will Excel With Us:

• Resourceful

• Great Communication Skills

• Has A Growth Mindset

• A Team Player

• Able To Work In A Fast-paced Environment.

• Positive Mindset

• Self Driven

• People Oriented

• Detailed Oriented

• Independent