Payment Processing Specialist

2 weeks ago

Greater Kuala Lumpur, Malaysia OCBC Full time 80,000 - 120,000 per year

Why Join

As a Payment Operations Specialist at OCBC, you'll play a critical role in ensuring the smooth flow of transactions that power the economy. You'll be part of a team that's dedicated to delivering exceptional service to our customers, and you'll have the opportunity to develop your skills and expertise in a dynamic and fast-paced environment.

How you succeed

To succeed in this role, you'll need to be meticulous, analytical, and proactive. You'll work closely with our customers, internal stakeholders, and external partners to resolve issues, improve processes, and implement new solutions. Your attention to detail, problem-solving skills, and ability to communicate effectively will be essential in delivering high-quality results.

What you do

Your day-to-day responsibilities will include:-

  • Investigating and resolving payment-related issues and discrepancies.
  • Collaborating with internal teams to implement process improvements and new initiatives.
  • Analyzing data and trends to identify opportunities for growth and optimization
  • Developing and maintaining relationships with external partners and stakeholders
  • Providing training and support to colleagues to ensure seamless operations.

Who you are

  • A degree in a relevant field, such as finance, business, or operations
  • At least 2 years of experience in payment operations, banking, or a related field
  • Strong analytical and problem-solving skills, with attention to detail and accuracy.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work in a fast-paced environment, with a focus on delivering high-quality results

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