waiter / waitress - impiana hotel senai

6 hours ago


Johor Bahru, Johor, Malaysia MAGMA HOSPITALITY MANAGEMENT SDN BHD Full time 12,000 - 21,600 per year

Key Responsibilities:

  • Communicate professionally and tactfully with guests, suppliers, and colleagues, keeping supervisors informed of issues affecting service or reputation, and maintain a clean, professional appearance.
  • Be flexible, adaptable to changes in responsibilities or schedules, and actively participate in revenue and cost control strategies.
  • Provide friendly, caring service to guests, foster teamwork, maintain a tidy work environment, and pay attention to detail in all tasks.
  • Follow the staff handbook, company policies, and SOPs while reliably carrying out instructions and using initiative when supervisors are unavailable.
  • Report incidents, accidents, and complaints, handle cashiering duties, deliver service according to standards, and assist guests with menu knowledge or promotions.
  • Monitor order delivery, manage emergencies (fire, bomb threat, etc.), and ensure opening and closing duties meet established standards.

Qualifications:

  • Minimum SPM / Diploma in Hospitality, Tourism, or related field.
  • Fresh graduates or 1–2 years of Food & Beverage preferred.
  • Proficient in English and Bahasa Malaysia; additional languages are a plus.
  • Energetic, outgoing personality with a genuine passion for people and service.
  • Willingness to work shifts, weekends, and public holidays.

Job Type: Full-time

Pay: RM1, RM1,800.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Work Location: In person



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