f&b crew leader
11 hours ago
Team Leadership & Operations
- Lead, guide, and support F&B crew members during shifts.
- Assign daily tasks and ensure smooth workflow throughout service hours.
- Assist in training new staff on service standards, customer service, and SOPs.
- Monitor staff performance and provide feedback when necessary.
- Ensure proper staff scheduling and break arrangements.
Customer Service
- Maintain high standards of hospitality and customer satisfaction.
- Handle customer inquiries, requests, and minor complaints professionally.
- Assist with order taking, serving, and cashiering when required.
Quality & Standards
- Ensure cleanliness and organization of the dining area, counter, and workstations.
- Maintain food safety and hygiene standards at all times.
- Ensure compliance with company SOPs and safety guidelines.
Operational Support
- Assist in inventory checks, stock control, and replenishment.
- Coordinate with kitchen and management to ensure efficient service flow.
- Handle opening and closing duties as assigned.
Job Types: Full-time, Permanent
Pay: RM1, RM2,000.00 per month
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person
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