Key Account Manager

3 days ago

Shah Alam, Selangor, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time 120,000 - 180,000 per year

Job Description:

  • Managing Key accounts to drive sales growth, enhance brand visibility, and strengthen customer loyalty.
  • Build and maintain long-term relationships with major clients while exploring new business opportunities.
  • Analyze sales data, customer behavior, and market trends to support informed business decisions.
  • Develop and execute customized promotional and trade initiatives that ensure a strong return on investment.
  • Collaborate effectively with cross-functional teams including marketing, supply chain, and finance to ensure seamless execution of account plans.
  • Oversee account forecasting, budgeting, and performance reporting.
  • Address client issues promptly and maintain high standards of customer satisfaction and retention.
  • Guide and support junior team members to improve their performance and professional development.
  • Deliver regular business reviews and progress updates to internal stakeholders and clients.

Job Requirements:

  • A Bachelor's Degree in Business Administration, Sales, Marketing, or a related field.
  • 6 to 8 years of experience in sales or key account management within the FMCG industry, including at least 2 to 3 years in a supervisory or managerial role.
  • Proven track record in managing major retail chain accounts and achieving strong sales performance.
  • Experience in handling both international and local chain accounts such as Watsons, 99 Speedmart and Econsave.
  • Proficient in English (written & verbal); ability to communicate in Mandarin is an added advantage.
  • Strong analytical thinking, commercial acumen, and structured planning capabilities.
  • Excellent interpersonal, communication, and negotiation skills.
  • Skilled in Microsoft Office, particularly Excel, PowerPoint, and Word.
  • Able to manage and nurture customer relationships proactively and systematically, even without formal CRM systems.

Job Types: Full-time, Permanent

Pay: RM8, RM12,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Ask applicants to list some dates and times they could do an interview
  • Do you speak _____ ?
  • How many years of _____ experience do you have?

Experience:

  • Key Account Management: 6 years (Preferred)

Language:

  • Mandarin (Preferred)

Work Location: In person

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