Mandarin Speaker_Beauty Advisor_Johor Bahru

12 hours ago

Johor Bahru, Johor, Malaysia JEV Management & Trading Full time

Key Responsibilities:

Customer Engagement

  • Provide personalized beauty consultations and high-end beauty device demonstrations tailored to customers' needs and preferences.
  • Demonstrate in-dept product knowledge and recommend suitable products and routines to promote sales.
  • Encourage hands-on experience to enhance customer understanding and satisfaction.
  • Provide exceptional customer service to create a positive shopping experience.
  • Utilize customer information to provide personalized recommendations and follow-up on their beauty journeys.
  • Build and maintain strong relationships with customers, fostering loyalty and repeat business.
  • Address customer inquiries, concerns, and feedback in a professional and timely manner.

Sales Achievement

  • Meet and exceed sales targets through effective product recommendations and upselling techniques.
  • Collaborate with the Head of retail and training and team members to achieve overall store sales goals.
  • Identify opportunities for cross selling complementary products to enhance the overall customer experience and increase sales.

Product Knowledge

  • Acquire and maintain in-dept knowledge of beauty devices beauty, and wellness products in the store.
  • Stay informed about new product release, technoglogy, and brand stores.

Inventory Assistance

  • Assist in monitoring inventory levels and communicate product needs to the Head of Retail & Training

Store Operation

  • To assist cleanliness of the store before. during and after closing the store
  • To assist the product display in good condition and replace broken tester or broken stock and report back to the relevant parties
  • To keep update the checklist on daily area to focus in the store before, during and after closing the store

Knowledge and Skill Requirements:

  • Previous experience in beauty retail or skincare advisory roles.
  • Strong sales skills with a proven track record of achieving or exceeding sales targets.
  • Excellent customer service skills with the ability to build customer relationships.
  • In-depth knowledge of skincare and beauty products is preferred.
  • Ability to lead by example and support the development of junior team members.
  • Flexible to work retail hours, including weekends and holidays.
  • Minimum secondary education level
  • Excellent customer service and sales-oriented

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

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