Change Management Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Decisive Development Consulting Full time 40,000 - 80,000 per year

Role Description

This is a contract role for a Change Management Specialist. The primary responsibilities include implementing change management strategies, assessing the impact of changes, and training staff. The role requires strong stakeholder management to ensure smooth transitions. This is an on-site position located in WP. Kuala Lumpur.

Roles and Responsibilities

  1. Preparation:

a. Identify key stakeholders across various departments (e.g., General staff, administrative staff, IT) and engage them early to understand their needs and concerns.

b. Conduct interviews to gather insights and concerns from stakeholders.

c. Engage with stakeholders through workshops, meetings, and informal interactions to build support and buy-in for the change.

2.
Leadership Engagement:

a. Ensure senior leaders are actively involved and supportive of the transformation. This includes regular updates, meetings, and involvement in decision making processes.

3. 
Change Readiness/Impact Assessment:

a. Evaluate the company's readiness for change, including assessing current systems, processes, and staff capabilities.

4. 
Training Needs Analysis:

a. Assess the training requirements for different stakeholders to ensure they have the necessary skills and knowledge to adapt to the change. This involves identifying gaps in current capabilities and planning targeted training programs.

5. 
Communications:

a. Develop and execute a comprehensive communication plan to keep all stakeholders informed and engaged throughout the change process. This includes regular updates, newsletters, meetings, and feedback channels to ensure transparency and address any concerns.

6. 
Training:

a. Develop and coordinate training programs tailored to different roles within the company to ensure staff are equipped to use the HIS system effectively.

7. 
Post-Implementation Review:

a. Conduct reviews to evaluate the success of the implementation and identify lessons learned. Provide ongoing support to ensure smooth adoption of the HIS system.

8. 
Relevant documentation:
as deemed necessary

Qualifications

  • Analytical Skills and Business Transformation expertise
  • Strong Communication and Stakeholder Management abilities
  • Proficiency in Training staff and guiding them through change processes
  • Experience in driving strategic actions and transformations
  • Excellent problem-solving skills and adaptability

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