Operation Officer

8 hours ago

Johor Bahru, Johor, Malaysia Xin Hwa Trading & Transport Sdn Bhd Full time 30,000 - 60,000 per year

Location: Kempas Baru

Responsibilities:

  • Review and verify orders received from the Business Development Department.
  • Double-check customer details, required dimensions, lorry type, and delivery deadlines.
  • Plan and schedule tasks based on the order specifications.
  • Monitor driver movements closely to reduce downtime.
  • Brief drivers and follow up to ensure customer requirements and satisfaction are fully met.
  • Ensure orders are fulfilled accurately and on time.
  • Manage the acknowledgment and return of transport documents.
  • Assist in processing driver claims and reimbursements.
  • Effectively manage and respond to customer complaints.
  • Prepare daily reports on driver movements.
  • Perform other duties as assigned by the Operations Manager.
  • Coordinate with the Admin/HR Department to update driver and lorry status.
  • Carry out additional tasks as requested by superiors.

Requirements:

  • Minimum Diploma in Logistic or related field
  • Min 2 years' experience in related field
  • Able to do job planning and scheduling
  • Good communication, planning and execution skills
  • Able to work under pressure in a fast-moving environment

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Location:

  • Johor Bahru (Required)

Work Location: In person

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