Senior Executive IT

19 hours ago

Teluk Bahang, Penang, Malaysia Entopia by Butterfly Farm Penang Full time 53,200 - 66,000 per year

Job Summary:

We are seeking a dedicated and forward-thinking Information Technology to lead and oversee all aspects of the company's IT operations and digital infrastructure. This role requires a hands-on leader who can take full accountability for the department's performance, guide a team of IT officers, and drive continuous improvement through innovation and technology adoption.

The ideal candidate will be responsible not only for maintaining operational stability but also for spearheading digital transformation initiatives, ensuring that all software, hardware, and technology systems effectively support business objectives.

Responsibilities:

  • Take full ownership and accountability for the performance and operations of the IT department.
  • Lead, mentor, and develop IT officers and technical staff to ensure efficient task execution and professional growth.
  • Establish departmental goals, KPIs, and work plans aligned with organizational strategy.
  • Ensure compliance with company policies, IT standards, and regulatory requirements.
  • Oversee all IT infrastructure, including network systems, servers (physical and virtual), endpoints, and cybersecurity.
  • Manage and maintain mission-critical systems such as:

– Point-of-Sale (POS) Systems

– Accounting and Financial Systems

– Inventory and Warehouse Management Systems

– Office and Cloud Productivity Tools (Microsoft 365, Google Workspace, etc.)

– Apple MacOS / Ecosystem and Cloud Productivity Tools

  • Plan and execute upgrades, replacements, and integration of systems to ensure optimal performance and scalability.
  • Lead R&D efforts to explore, evaluate, and implement emerging technologies that improve efficiency, data management, and user experience.
  • Conduct feasibility studies and pilot testing of new software and hardware solutions.
  • Collaborate with management and other departments to identify digital transformation opportunities.
  • Drive the development or customization of new software systems to support business innovation.
  • Oversee day-to-day IT operations, ensuring system uptime, data security, and reliable user support.
  • Manage help desk functions and ensure timely resolution of technical issues.
  • Develop, implement, and enforce IT policies, SOPs, and best practices for effective governance.
  • Coordinate with vendors, contractors, and service providers to ensure quality and cost-effective support.
  • Manage the IT department's annual budget, ensuring cost efficiency and effective allocation of resources.
  • Monitor and control IT assets, licenses, and hardware inventory.

Job Type: Full-time

Pay: RM4, RM5,500.00 per month

Application Question(s):

  • Understanding data backup, disaster recovery planning & cybersecurity

Experience:

  • Supervisory: 2 years (Preferred)
  • IT: 3 years (Preferred)

Work Location: In person

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