Sales Development Representative

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we've unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and . According to G2's Spring'24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.

When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers. 

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

• Support the business development function.
• Actively identify and convert potential client engagements into meaningful business opportunities;
• Research accounts, identify key players and generate interest;
• Use all available channels (email/social media/phone calls/etc) to identify and contact key decision makers in top-level companies;
• Understand customer needs and requirements;
• Work closely with a senior sales manager/director to drive business deals forward;
• Maintain and expand your database of prospects within your assigned duty;
• Work within the CRM to drive a data driven sales engine;

• University degree in related fields
• Inside sales experience is a plus;
• A good exposure to the e-commerce society will be an advanatge;
• Ability to multi-task and manage time effectively;
• Excellent oral and written communication skills;
• Strong phone presence and experience dialing dozens of calls per day;
• Should be creative about researching markets, identifying key players and generating lead;
• Ability to be flexible and adapt quickly in a fast-paced, start-up environment;
• Strong problem identification and objection resolution skills;
• Preferably digital marketing related experience in a customer oriented position;
• Excellent command of written and spoken English and Chinese is required.

• Have a solid track record in exploring overseas markets
• Have experience as an SDR (either in an internship or full-time role).
• Thrive in fast-paced, dynamic environments.
• Unafraid to fail and quickly owns up to it.
• Have IT industry experience but it is not a requirement. We have a comprehensive onboarding and training program for all new employees.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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