Customer Service Assistant

Company DescriptionFounded in 2020, Tribe Business Services Sdn Bhd emerged with a vision to offer outsourcing services while nurturing a work environment enriched with cultural heritage. Specializing in diverse services, including customer support, IT services, and content moderation, Tribe serves both startups and Fortune 500 companies with bespoke...

Company DescriptionAEON Credit Service (M) Berhad (AEON Credit), established in 1996, is a prominent financial services provider in Malaysia. The company offers diverse services such as Credit and Prepaid Cards, AEON Wallet, Easy Payment schemes, Motor Vehicle Hire Purchase Financing, Personal Financing, and insurance brokerage through its subsidiary, AEON...

WE ARE HIRINGJob Description:Manage inbound calls, live chats, and emails to assist customers with product details, order status, returns, and inquiries.Deliver timely and accurate support to ensure customer satisfaction and retention.Resolve customer complaints professionally, escalating complex issues when necessary.Process orders, exchanges, and returns...

Core Responsibilities:As a Customer Careline Representative, you'll be responsible for a variety of tasks, including:Customer Inquiries: Handle all types of inquiries related to tariffs, usage, account status, solutions (products and services), and more. You'll be their go-to problem solverAccount Management: Assist with reconnection requests, self-metering,...

Our client "ESLITE SPECTRUM MALAYSIA SDN. BHD. (誠品生活)" is seeking a Customer Service Representative to join their teamAre you passionate about delivering exceptional customer experiences and contributing to exciting marketing campaigns? Join our client's dynamic team in a role that combines customer service excellence with creative marketing...

Duties & Responsibilities:Customer interaction: Interacting with customers via various channels (chat, Jira ticket and email) to address inquiries, provide information and offer assistance in a friendly and professional manner.Issue resolution: Resolving customer concerns, problems, and complaints by actively understanding, analyzing situations and providing...

Customer Service Executive (Korean Speaker – Local Malaysian)Location: Kuala Lumpur / Selangor, MalaysiaType: Full-Time | Immediate HiringWe are looking for a Malaysian candidate who is fluent in Korean to join our customer service team. The role involves handling customer inquiries, providing support to Korean-speaking clients, and ensuring a smooth...

To Assist the Assistant Manager / Member Service Manager with supervision and administration in the Memeber Servicecs team.To be the first point of contact for the MS staffs in assisting with queries and the first point of escalation for Members when necessary.To monitor the daily operations and service quality provided by the MS team to ensure superior...

ResponsibilitiesLead and manage the service planning team across different service areas.Ensure timely preparation and dispatch of quotations, service reports, and correspondence.Support the service department in tracking and following up on service activities.Collaborate with sales to promote service offerings and related concepts.Plan technicians work...

INTAKE22 December 2025We are looking for people who are:Excellent communication and interpersonal skills.Strong problem-solving and analytical skills.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Familiarity with customer experience software and tools.Education: open for diploma holder or higher is...