HR, People
2 days ago
Company Description
dáo desserts is a specialty dessert cafe offering traditional soy-based desserts with a modern twist. Established in 2018, the company aims to share a family recipe perfected over three generations by bringing it outside of Ipoh where our father has run "Woong Kee Beancurd" since 1994. Our belief that "a good product will speak for itself" drives us to let more people appreciate this unique dessert style.
With a central kitchen and multiple retail outlets across the Klang Valley, we're expanding rapidly and looking for a detail-oriented and people-driven
HR, People & Culture Manager
to lead our HR operations, uphold strong culture, and ensure accuracy and consistency across all people processes.
This role requires someone meticulous with numbers, confident in communication, and passionate about creating a positive and organized workplace.
Key Responsibilities:
1. Payroll Coordination & HR Administration
- Oversee and ensure
100% accuracy in payroll processing
, including attendance tracking, overtime, and allowances. - Maintain up-to-date employee records, contracts, and statutory contributions (EPF, SOCSO, EIS, PCB).
- Handle HR documentation, leave management, and HR reporting with precision.
- Continuously improve payroll and HR administration systems to reduce errors and inefficiencies.
2. Talent Acquisition & Onboarding
- Manage full-cycle recruitment for retail outlets and the central kitchen.
- Develop and implement a structured onboarding process for all new hires.
- Build a proactive pipeline of potential candidates to support future growth.
3. HR Operations & Compliance
- Develop and maintain HR policies, employee handbooks, and SOPs across all outlets.
- Ensure compliance with Malaysia's employment laws and internal standards.
- Support audits and HR data reporting for management review.
4. People Development & Culture
- Implement performance management systems and provide guidance to outlet leaders.
- Identify training needs and coordinate staff development initiatives.
- Foster a positive, respectful, and collaborative company culture across all levels.
5. Employee Relations & Engagement
- Act as the key contact for employee relations, conflict resolution, and disciplinary procedures.
- Organize engagement activities, team-building events, and recognition programs.
- Promote open communication and uphold company values in daily operations.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum 3–5 years of HR experience (preferably in
F&B, retail, or hospitality
). - Proven experience in
payroll management and HR compliance
. - High attention to detail
— able to ensure payroll accuracy with zero errors. - Fluent in English
(written and spoken); proficiency in Bahasa Malaysia is an advantage. - Proficient in Microsoft Office
, especially Excel and Word. - Strong interpersonal skills, good judgment, and the ability to handle confidential information.
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