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Customer Service Representative

2 weeks ago


Nusajaya, Johor, Malaysia Startek Malaysia Full time 40,000 - 60,000 per year
Work Schedule Options:

6 Working Days

  • Working Hours (6 Days/Week – Rotational Shifts):

    6 AM – 3 PM | 7 AM – 4 PM | 8 AM – 5 PM | 9 AM – 6 PM | 10 AM – 7 PM | 11 AM – 8 PM | 12 PM – 9 PM | 1 PM – 10 PM | 3 PM – 12 AM | 5 PM – 3 AM | 10 PM – 6 AM
Responsibilities:
  • Handle inbound customer service calls or email professionally.
  • Assist customers with inquiries, complaints, or product-related issues.
  • Update and manage customer data in the system.
  • Resolve issues efficiently to ensure customer satisfaction.
Requirements:
  • Minimum SPM or equivalent
  • Good communication skills in English & Bahasa Malaysia (spoken and written).
  • Fresh graduates are welcome to apply.

Benefits:

  • EPF & SOCSO
  • Annual & Medical Leave
  • Supportive, Diverse Team Culture – We celebrate growth, teamwork & diversity
  • Ongoing Training & Career Development – Rise from Executive to Manager with tailored programs
  • Internal Job Opportunities – Explore new roles within the company after 1 year
  • Quarterly Rewards & Recognition – Earn KPIs, bonuses, and well-deserved kudos

Free Shuttle Van – Get to work

Location : Skudai, Taman U, Mutiara Rini, Lima Kedai, Rumah Iskandar Malaysia, Gelang Patah, Larkin, JBCC, Danga Bay, Perling, Tampoi, Paradigm Mall, Bukit Indah

We are looking for dedicated and passionate Customer Service Executives to join our growing team.

Apply now