Steward Supervisor

Job Description:

• Plans, according to guidelines, sets up, removes and cleans all Hotel buffets including basic equipment, props, crockery, and service equipment.
• Maintain excellent teamwork and team spirit among all staff.
• Ensure that all staff is aware of all employee and Hotel regulations and are reminded accordingly.
• Delegate responsibilities to Stewards, as required.
• Prepares duty rosters according to occupancy.
• Implement policies & procedures under the guidance of the Asst. Chief Steward/ Chief Steward.
• Is professionally active and self-involved in every aspect of the stewarding operations.
• Adopts hands on approach to operations.
• Makes sure that all chemical usage is uniform, correct for the job and that established usage measurements are adhered to.
• Ensures that prescribed cleaning, maintenance, service and safety procedures are carried out in detail.
• Regularly cleans Insect Killer catch-trays and use insect spray with optimum care in kitchen areas.
• Ensures the environmentally friendly disposal and re-cycling of garbage is carried out in a proper manner and disposed of under the guidelines set by management and the Malaysia Government.
• Checks the maintenance for all stewarding and kitchen equipment and makes every attempt to prevent any damage, breakage or loss of hotel equipment. Ensure staff report punctually in correct uniform, including name tags and are presentable in all personal hygiene aspects.
• Informs and consults the Asst. Chief Steward/ Chief Steward of any problems, discrepancies and happenings of stewarding and kitchen staff.
• Contributes to the moral and team spirit of the Hotel.
• Performs other duties as may be assigned by the management.
• Be fully conversant with all health and safety, fire and emergency procedures.
• Maintain a high standard of personal hygiene, dress, uniform and body language.
• Be polite and professional in any situation where the image of the hotel is represented.
• Ensure that all activities are carried out honestly, ethically and within the parameters of Malaysia Law.

Qualifications:

• High school diploma or equivalent; a certificate in Hospitality or Food & Beverage service is an advantage.
• 2–3 years of experience in a stewarding or kitchen support role, with at least 1 year in a supervisory position.
• Strong knowledge of kitchen hygiene, sanitation, and food safety standards.
• Ability to manage and train stewarding staff effectively.
• Good organizational and time-management skills.
• Knowledge of dishwashing equipment, kitchen tools, and cleaning chemicals.
• Ability to monitor and maintain inventory of kitchen and cleaning supplies.
• Strong communication and interpersonal skills.
• Ability to ensure compliance with safety and hygiene regulations.
• Team player with leadership abilities and a positive attitude.
• Physically fit and able to handle heavy lifting, long hours on feet, and demanding tasks.
• Flexibility to work shifts, weekends, and public holidays.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person