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Field Service Engineer

2 weeks ago

Johor Bahru, Johor, Malaysia Schneider Electric Full time 90,000 - 120,000 per year

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role:

We are a looking for a Field Service Engineer specialize in Variable Speed Drives / Power System to make an impact

What will you do?

Provide on-site or remote technical supporting during installation, testing, commissioning, maintenance, repairs, upgrades and retrofits mainly focusing on Low Voltage and Medium Voltage Variable Speed Drives and Soft-Starters.Preform installation works and hands-on testing, pre-commissioning and commissioning activities inclusive of troubleshooting support during commissioning stages and spare part replacement during repair stages.Advise customers on issues related to warranty, spare part management, technical training and maintenance activities throughout the lifecycle for optimum productivity of the equipment. Work collaboratively with the Customer Care Centre to handle warranty claims and defects which includes monitoring field complaints, coordinating, investigation, RAC and others. Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.Develop innovative solutions to more complex technical problems that arise during start-up. Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs.Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance.When at customer site, look for other business opportunities outside current scope of work and lead them to the sales teamAs Technical support level 2, solve technical issues arise by other field service rep. Escalate to other technical support level within the company when neededInvestigate remotely the origin of the breakdown and submit fixes (in a service bureau for example)Support Consulting Expert, Project Engineer and IOT Integration Digital Execution in all business and operational issues to ensure perfect Business Delivery and Performance.

What qualifications will make you successful?

Degree in Electrical & Communication Engineering with at least 5 years in services onsite environment.Have experience and knowledge with Schneider Altivar products will be preferred. Possess experience to troubleshoot protection relays, switchgears and power system products like low and medium voltage, transformers 33kVPossess project implementation, testing & commissioning experience is a mustENMCS & IMCS system knowledge is an added advantageKnowledge in PLC,HMI & SCADA knowledge is an added advantage.Strong communication & writing skillsAble to work 90% time onsite.Open to be based in Johor. 

Let us learn about you Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today

€36 billion global revenue
+13% organic growth
employees in 100+ countries
#1 on the Global 100 World's most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
 
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.