Policy Servicing Analyst

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia LiveWell Full time 40,000 - 80,000 per year

Job Summary

Responsible for Life & Family operational support, business process analysis, processing of service requests as authorised and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.

Key Responsibilities


  2. Support Life and Family Servicing requests processing and approve up to authority limit assigned.
  3. Participate on the system enhancement, process improvement and digital projects. Role and Responsibilities including:

  2. Liaise and coordinate with superior and IT or system support.
  3. Assist superior in participating project meeting.
  4. Assist superior in prepare system/business requirement and business process review.
  5. Prepare test script and Perform User Acceptance Testing,
  6. Prepare sign off document from stakeholder.
  7. Prepare implementation sign off document.
  8. Assist superior to monitor the result.
  9. Provide operational supports including reporting, data analysis and update working instructions / Standard Operating Procedures.
  10. Perform all activities achieved the reasonable quality, performance and within the agreed timeline given.
  11. Review and recommend measure to improve the existing process and system.

Job Requirements

Qualifications/Experience

  • Education : Degree or Diploma with relevant experience
  • Experience: Minimum 1 years working experience in Insurance Industry

Technical Skills

  • Essential: PC literate and excellent in communication skills
  • Desirable: Knowledge in Life Insurance/ Takaful, good communication/ inter-personal skill. Computer and system literate with knowledge in Microsoft Word, Excel and Power Point.

You are the heart & soul of Zurich 

 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? 

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. 

Let's continue to grow together

  • Location(s):  MY - Kuala Lumpur 
  • Schedule: Full Time
  • Recruiter name: Kamilia Kamil

  • Policy Servicing Analyst

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LiveWell Full time 60,000 - 80,000 per year

    Job Summary Responsible for Policy Servicing operational support, business process analysis and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements for Digital Servicing, Automation and System Enhancement initiatives/projects. Job Accountabilities - Key Accountabilities 1.Participate in...

  • Policy Servicing Analyst

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LiveWell Full time 60,000 - 120,000 per year

    SummaryResponsible for Policy and Certificate Benefits operational support, business process analysis, approval of benefits payment as authorised and other responsibilities / duties periodically assigned by supervisor to meet operational and/or other requirements.Key Task & AccountabilitiesParticipate on the system enhancement, process improvement and...

  • Senior Executive, Policy Servicing

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia EPS Ventures Sdn Bhd Full time 60,000 - 80,000 per year

    Job SummaryIn this role, you will be working on the processing of Policy Service requests from customers on a day-to-day basis. You will report to a Team Lead within the Policy Services team and ensure requests received are processed accurately within the service level agreement.Day to day responsibilities:Process customer requests under the specific...

  • Senior Executive, Policy Servicing

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Plc Full time 30,000 - 60,000 per year

    Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

  • Customer Policy Servicing Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Cover-More Full time 40,000 - 80,000 per year

    Job Type: Permanent - Full TimeLocation: Kuala LumpurJob Category: Call Centre and Customer ServiceJob DescriptionLet's grow togetherTravel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance...

  • Customer Policy Servicing Executive

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cover-More Group Full time 60,000 - 120,000 per year

    Description:Let's grow togetherTravel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centers across Asia, Europe, and the Americas, ensuring 24/7...

  • Senior Executive, Policy Servicing-1

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Services Asia Full time 60,000 - 80,000 per year

    Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our...

  • Customer Policy Servicing, Team Lead

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cover-More Group Full time 90,000 - 120,000 per year

    Description:Let's grow togetherTravel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centers across Asia, Europe, and the Americas, ensuring 24/7...

  • Customer Policy Servicing, Team Lead

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Cover-More Full time 90,000 - 120,000 per year

    Job Type: Permanent - Full TimeLocation: Kuala LumpurJob Category: Call Centre and Customer ServiceJob DescriptionLet's grow togetherTravel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance...

  • Analyst

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HCL Technologies Full time 5,000,000 - 12,000,000 per year

    About HCLTechHCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing,...