Network Services Specialist
2 days ago
Position: Netservice Specialist
Location: QATAR
SUMMARY
Experienced Sr. NetServices Specialist skilled in managing ITIL-based service operations, ensuring service continuity, SLA compliance, and process improvement. Strong expertise in service analytics, RCA, ITSM governance, and performance reporting to drive operational excellence and enhance end-to-end service delivery.
ROLES & RESPONSIBILITIES
- Manage incident, problem, change, and asset management processes.
- Ensure IT service continuity and timely resolution of service disruptions.
- Analyze trends, perform RCA, and identify improvement opportunities.
- Design and enhance ITSM processes, workflows, and service architectures.
- Manage SLA dashboards, KPI reporting, and service performance insights.
- Collaborate with cross-functional teams to improve service delivery and user satisfaction.
- Maintain ITSM documentation, process maps, and governance records.
ESSENTIAL SKILLS REQUIRED
- Strong knowledge of ITIL framework, ITSM processes, and governance.
- Advanced analytical, KPI/SLA reporting, and trend analysis skills.
- Excellent communication, documentation, and presentation abilities.
- Ability to convert service performance data into actionable insights.
- Bachelor's degree in Computer Engineering/Science or related field.
- Certifications: ITIL; preferred CCNP/CCIE or equivalent experience.
- 10+ years' experience in enterprise NetServices operations and support.
-
People Services Specialist
1 week ago
Kuala Lumpur, Malaysia Dentsu Aegis Network Full timeThe purpose of this role is to deliver transactional and specialist HR services. The Advisor is customer focussed and has a full understanding of how the services operate across teams and demonstrates flexibility and adaptability by working virtually within the team, using digital tools to connect, engage and collaborate with employees. Always operating with...
-
Helpdesk Support Specialist
2 weeks ago
Kuala Lumpur, Malaysia Transaction Network Services Full timeAn extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview TNS (Transaction Network Services) is looking for a motivated and customer-oriented Helpdesk Support Specialist. You will be part of a support team providing first line support...
-
Network Specialist
2 weeks ago
Kuala Lumpur, Malaysia demant Full time**Responsibilities**: We are looking for an experienced Network Specialist to join Demant’s Global IT Infrastructure & Operations team. You will be part of the Datacenter Operations team consisting of 19 people located in Infrastructure & Operations consisting of 80 people in total working out of our offices in Denmark, Kuala Lumpur and...
-
Network Technical Specialist
1 week ago
Kuala Lumpur, Malaysia Telstra Global (Malaysia) Sdn BHD Full timeAs a Network Technical - Specialist, you will provide technical service, solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra. This is how you'll bring the purpose of your role to life: - Provide technical service, solutions and support to the networks, infrastructure, products and services supplied...
-
Network Technical Specialist
1 week ago
Kuala Lumpur, Malaysia Telstra Global (Malaysia) Sdn BHD Full time**Key responsibilities as a Network Technical Specialist**: - Domain knowledge and analytical thinking to provide support in investigation of complex incidents - Deliver technical training, updates and/or briefings to staff to ensure understanding of process & procedures - Operate within standard practices and procedure with support/direction from team...
-
Network Specialist
2 days ago
Kuala Lumpur, Malaysia TWO95 International, Inc Full time**NETWORK SPECIALIST - INTERMEDIATE** **RESPONSIBILITIES** **Strategy** - Aware and understand the business strategies and models appropriate to the role. - Deliver Network Services’ global WAN, LAN and WLAN strategies, in-line with the Banks’ strategy. - Identify opportunities for automation, cost savings and service quality improvements. - Work with...
-
Network & Azure Administration
2 days ago
Greater Kuala Lumpur, Malaysia Tata Consultancy Services Full time 80,000 - 120,000 per yearAbout TCS:Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with...
-
6076 - Network Specialist
2 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Adnexio Sdn Bhd Full time**Responsibilities**: - Position Summary: The network specialist will be involved in high-level network improvement strategies and maintenance in a service provider environment. Generating network performance reports periodically, monitor, and analyze any network anomalies. Also, to act as key personnel for any network project implementations....
-
IT Network Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Charterhouse Resources Full time 10,000 - 140,000 per yearBenefits SummaryThis is a permanent full-time roleMedical Leave, Medical Claim, Insurance Coverage, Annual Leaves, Monthly Allowances, Variable Bonuses, Annual Salary Increment Scheme, Nice and Dynamic Work Environment etc.Basic Salary: RM10,000 - RM14,000 (Commensurate with experience)Work location: Sentul, KLWorking hours: Monday-Friday: 9am-6pm (Based on...
-
6076 - Network Specialist
2 weeks ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Adnexio Sdn Bhd Full timePosition Summary: The network specialist will be involved in high-level network improvement strategies and maintenance in a service provider environment. Generating network performance reports periodically, monitor, and analyze any network anomalies. Also, to act as key personnel for any network project implementations. Responsibilities: -Build, maintain,...