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L2 Application Support(Familiarity with ITSM practices)

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Avensys Consulting Full time 60,000 - 120,000 per year

L2 Application Support(Familiarity with ITSM practices)

If you are passionate about playing a key role in the success of a Top-Notch company, we want to hear from you

Our client's project is a well-established brand in the Information Technology industry who is now looking for a passionate and driven
L2 Application Support position
.
This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance.

Competencies and Skills


• SPM, Diploma, or Bachelor's degree in Computer Science, Information Systems, or a related field — or equivalent hands-on experience.


• 3–7 years of experience in application support or software testing, preferably in the financial services industry.


• Experience with general programming, scripting, or technical troubleshooting.

Job Specification


• Competencies/ Skills


• Strong analytical and problem-solving skills


• Effective communication with both technical teams and business users


• Ability to manage and prioritize multiple incidents and tasks under pressure


• Familiarity with ITSM practices (e.g., incident, problem, change management)


• Comfortable using monitoring tools, reading logs, and conducting basic investigations


• Able to support or coordinate system activities such as service restarts, patching, and scheduled jobs


• Capable of using tools or scripts to assist with operational support tasks


• Detail-oriented with strong documentation and accountability mind-set

WHAT'S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your
UPDATED CV i
n Microsoft Word format to
-
. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Mangala K S (Asha)

Reg No:

Avensys Consulting Sdn Bhd

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.