Sales & O

1 day ago


Seri Kembangan, Selangor, Malaysia Ergoworks Lifestyle Sdn Bhd Full time 60,000 - 120,000 per year

Sales & Operations Manager

Ergoworks Lifestyle Sdn Bhd | Full-Time | Onsite

About the Role

We are looking for an experienced Sales & Operations Manager to lead our retail sales performance and ensure smooth operations across showroom, warehouse, logistics, and after-sales service. This role is key in delivering a positive customer experience and driving business growth.

Key Responsibilities

  • Lead and support retail sales team to achieve monthly sales targets.
  • Manage customer inquiries, quotations, sales follow-ups, and corporate accounts.
  • Oversee showroom operations including product displays and customer engagement.
  • Handle after-sales matters such as warranty claims and service requests.
  • Plan and coordinate roadshows, promotional events, and manpower scheduling.
  • Manage inventory accuracy, stock transfers, and warehouse coordination.
  • Schedule and monitor deliveries; liaise with logistics and courier partners.
  • Prepare sales reports and operational performance updates for management.

Requirements

  • Minimum 3–5 years' experience in Sales, Retail Operations, or related field.
  • Strong leadership, communication, and customer service skills.
  • Able to manage multiple tasks in a fast-paced environment.
  • Proficient in MS Office and inventory / POS systems.
  • Willing to support weekends or event schedules when required.

Why Join Us

  • Growing brand in ergonomic lifestyle products
  • Positive team culture & supportive management
  • Opportunities for skills development and career progression

Location: Kuala Lumpur, Malaysia

How to Apply: Send your CV to



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